|Top route||Santa Cruz de la Sierra Viru Viru Intl to La Paz El Alto Intl|
|Top airport||Cochabamba J Wilsterman|
Do not flight in BOA, pay a little bit more and you can use Copa or Avianca, this company is a nightmare from the boarding process, plane quality, services, etc, etc.
Cons: Boa delayed the fly without explanation
Pros: Very COVID sensitive and careful crew and company
Cons: They need an option for in-flight entertainment ñ
Cons: Entertainment for 7 hours of flying must be considered. Too few flight attendants which made service very slow and poor.
Cons: The crew was not very friendly or smiling. The dinner was ok but only 2 choices and the sandwich served from Bolivia to BA was horrible. The crew never passed by again to ask if anyone wanted more water, soda, tea ...
Pros: Overall experience was outstanding. Clean, comfortable aircraft combined with excellent crew constantly and sincerely concerned about the passengers wellbeing. Not the standard rudeness of certain airline service overworked and unfriendly crew.
Cons: At the airport the line for checkin can definitively be better organized. Rather slow.
Pros: The airline employees at the counter was great. Kind and considerate at all times
Cons: The airline should invest some money in entertainment options. 11:30 hs just watching the trip development on the screens placed over the aisle, is not only boring but way behind today’s trends.
Pros: The flight was priced right and direct but the plane is pretty old and didn’t have any outlets or entertainment
Cons: See above
Pros: Boarding was super fast and they give you a snack for a 45 minute flight. That was nice.
Cons: Nothing really, it was just fine for such a short flight.
Cons: Boarding process...it said boarding at 9:30pm. We didn't board until 10:30 and didn't leave until 11:00pm. Would have been nice to know there was a delay.
Pros: Very friendly crew. Great leg room. Great price.
Pros: Very friendly crew. The legroom was so much better than most airlines. The price was great.
Pros: The crew was very friendly, and tended to all my needs. They always offered me more water or drinks. The food was great. The boarding was from back to front, which made things so much easier and less stressful.
Cons: There was no entertainment.
Pros: Friendly crew
Cons: No entertainment
Pros: Friendly folks
Cons: Not related to airline, but customs and immigration process from Bolivian government was a bit rough
Pros: The crew and captain
Cons: They need to be more kind of serious respect the time
Cons: I hope BOA refunds me what I paid to buy another ticket since y lost my connection in Miami
Cons: Flight was delayed for 11 hours, lost my Miami connection to Wisconsin, had to buy another ticket to reach my destination.
Cons: The food was a disaster, they gave us an unpleasant beef sandwich.
Pros: Everything was ok, the flight was on time, all the crew was kindly, the seat was comfortable.
Cons: They should have better food on board
Pros: Yes, the crew was fantastic. The lady who upsold us to first class was great The food was good. The cabin service was wonderful. I will use BOA next time I fly their way.
Cons: Nothing. We got to the terminal on time, the flight representative offered a nominal cost upgrade to first class, and we took it. Great move, as we got past the line and seated quickly in very comfortable seats aboard. It was great.
Pros: Thank you BoA for holding our connecting flight so we could transit to Buenos Aires after our first flight was delayed and diverted
Diverted to Cocahbamba
Cons: Our plane hit bad turbulence, turned around and was diverted to Cochabmba
Cons: There was a delayed
Basic airline, good price
Pros: Attendants were fine and accommodating. The flight was on time and smooth.
Cons: The interior of the plane was pretty dated and no inflight entertainment was provided. It was a 7 hour overnight flight, which meant that was okay, but my three kids normally look forward to something interesting. Food and drinks were basic but tasted fine.
Cons: The crew left a XXX Lady left by my side. This person had to eat on my tray because she didn’t fit into her chair... there was no assistance from the crew to move me or her.
Flight delayed 2.5 hours
Cons: Did not give updates on delay. No communication to passengers
Comfortable, hassle-free and affordable.
Pros: Comfortable wide seats. Fantastic staff and lovely attitude of flight crew. Pleasant in this age of over exposure to screens to have peace and quiet on a flight! A bit like flying 15years ago in many regards, including not having online check-in but the process was so easy and pleasant that it makes it unnecessary.
Pros: La atención y servicio
Cons: No salió en hora y los asientos algo incomodos no había entretenimiento
Pros: Todo en hora buena atención
Cons: Hubo turbulencia y cancelaron las bebidas
Existing as Bolivia’s national flag carrier, BoA offers a wide range of services that link the country to both North America and Europe. An expansive network of flights is also available throughout South America to destinations in Argentina and Brazil. Seasonal services are also scheduled to Chile, Colombia, Cuba and Ecuador. BoA Regional exists as a subsidiary and focuses on linking more isolated cities throughout Bolivia.
The airline’s primary operating base is located in Cochabamba and is responsible for the majority of domestic services. Long-distance routes, such as those to the United States and Spain, depart from an additional hub in Santa Cruz de la Sierra. A codeshare agreement is in place with Iberia, which promotes the connection of services to further destinations in Europe.
Economy is the only cabin class available on domestic flights and shorter trips throughout South America. Passengers can upgrade to Business Class if they are taking a long-haul flight on a larger aircraft, such as the Boeing 767. The exclusive section has only 10 seats, making for a quieter and more private journey. The reclining chairs are set up in a 2 x 1 x 2 configuration, which guarantees either a window view or direct aisle access. The seats also have extendable footrests and come with large padded cushions.
BoA flies an all-Boeing group of aircraft. A preference is held for narrow-body planes, such as the 737 series, that can roughly carry between 138 and 168 passengers. Yellow, red and green stripes can be seen on the tails of the aircraft in acknowledgment of Bolivia’s national flag.