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Excellent pool and relaxation area. Bar staff were very friendly and accommodating. Lovely private beach in a peaceful and tranquil setting.
Couldn’t eat outside in the pool bar at lunch time near the pool bar. Location was tranquil but not atmospheric. No tea and coffee in the room and the bedding wasn’t adequate.
Helpful staff, large and nice pool, own beach with various outdoor activities, all rooms with terrace, live music in the evening
WiFi was quite weak even for email
- two nice pools - one with sea water and one with normal - nice and clean territory of the hotel - clean private beach with some free of charge facilities like kayaks, and windsurfing, catamarans and boats are for payment only - free of charge sun beds and umbrellas - small shop at the territory - nice and friendly staff in the pool-side restaurant for lunch with good food for very affordable prices (we compared with Arbatax and Tortoli restaurants and restaurant prices were not higher in this hotel)
The hotel pretends to be a 4-star resort, while staff behaviour and facilities are truly from a cheap 2-star hotel. I can't imagine why they were granted 4 stars. - Before our stay, we've got an email offer to upgrade for Superior Room with balcony and sea view. In fact, there was no balcony and soooo little sea view through the door somewhere on top of the trees. This door was facing street with people passing by. So you can't even open curtains to see that small sea view because everyone can see your whole room! Do not agree on their upgrade offerings! - One of the waitresses from the breakfast restaurant was extremely rude to our 2-year old son. Our kid was standing near our table without shoes and waiting for us to come from buffet with food. The waitress started to drag our son somewhere and she damn scared him, our kid started to cry. She then referred to some rules, which do not allow to stay in a beach resort restaurant without shoes. She couldn't show where this rule was written and why she was dragging our kid somewhere instead of talking to us. - Hotel manager is not speaking English, only Italian. Unacceptable for the hotel with international guests. - Similar breakfast every day. No changes during 10 days! Poor selection of warm dishes for breakfast - there was only omelette. - Reception staff was not helpful at all - Air conditioning was made in 80's and was very noisy that you can't even sleep with it. Hotel couldn't fix it - Room fool of ants. They couldn't fix it - Hair dryer was made in the times of Soviet Union, so old it was and awful - Children animator Jan Franco (Jango) speaks mostly Italian and entertains only Italian children, all other kids are simply ignored - Beach towels are only for payment. Hotel will charge you a deposit of 45 Euro + 2 Euro payment for each towel. This payment is not returned to you.
Really nice breakfast. Lovely beach
Charging for WiFi does not make sense these days..
Beautiful garden and nice beach. Very engaged kids club team.
Bathroom smelled a little funny. Some construction ongoing.
With a stay at Hotel Club Saraceno in Tortoli, you'll be within a 10-minute walk of San Gemiliano Tower and Porto Frailis Beach. Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
based on 721 reviews
Things to know
- Recreation staff is nice
- Professional service
- Clean hotel facilities
- Pleasant hotel grounds
Policies vary by room type and provider.
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