Book Alamo hire cars in Rockford

Reviews for Alamo in Rockford

Recent reviews

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4.0

Pros:The stag at the desk was extremely helpful and the work space was clean and tidy.Cons:You need to accept Debit Cards for payment. Being financially responsible and not putting things on Credit should not hinder a person from renting a car. They wouldn’t allow me to use a family members card either because it wasn’t mine or my husbands. I won’t be using Alamo until this is resolved.Reviewed 8 Mar 2019

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6.0

Staff was outstanding but...Pros:Employees on both ends were great period friendly and informative. Car was cleanCons:Car was not ready. Windshield was chipped, brakes were grabbyReviewed 17 Aug 2018

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2.0

Cons:they did NOT have the car! what's the point of a reservation!Reviewed 30 Dec 2017

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7.6

OverbookedPros:They overbooked and instead of the car I reserved, I had to drive three kids and all our luggage out of state in a truck. They did comp our gas and give us a discount which was nice of them and I was thankful for the 4 wheel drive once it snowed. I think better inventory checking is needed though.Reviewed 27 Dec 2017

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2.0

There is no after hours pick up like the website suggests.Cons:Counter closes at 2pm on Weekends. There is no way for after hours pick up to happen.Reviewed 17 Apr 2017

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10.0

Customer service rep at the airport was awesomePros:I had to wait in line for awhile to get my rental car. I really did not think my wait was unacceptable as I could see the service rep was just very busy helping others ahead of me in line. Anyway, she gave me an upgrade in my vehicle due to the time I had to wait. Very considerate, will make me choose Alamo again in the future.Reviewed 27 Sep 2016

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• What is the most popular car hire from Alamo in Rockford?

  Supplier choice (Class Special Car or similar) is the most frequently booked car hire type from Alamo in Rockford.

• How many car hire locations does Alamo have in Rockford?

  Alamo has 1 hire location in Rockford. Take a look at our Alamo hire location map to find the best car hire near you.

• Does Alamo have a car hire location at the airport: Greater Rockford airport (RFD)?

  No (according to our data)

• Does Alamo offer shuttle or airport pick-up services from Greater Rockford airport (RFD)?

  Yes