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Pros: The crew was great.

Cons: The seat space was very narrow for an international flight.

Pros: The crew on the actual flight was excellent.

Cons: The staff at the Toronto airport was rude The baggage policy was unclear and they had trouble answering our questions. We could have saved a good amount of money if the baggage policy was more clear and the staff could explain it. Using the term "Economy" for all flight categories is not helpful.

Pros: Crew is nice.

Cons: Had to wait 15 mins because our gate was in use. Seats are old and hard.

Pros: I liked having an empty seat next to me?

Cons: As a big guy, the person in front of my was reclining, and literally dug into my knees. I'm 6'3" so I'm not like abnormally large, but yeah. If there was someone sitting next to me this flight would have been absolutely horrendous. Also, no radio? No TV, what is this? the 80s? Earlier?

Pros: The international flights are great. Domestic flight was terrible.

Cons: The extra cost for luggage is excessive. It was $70 per bag Canadian going there and coming back it jumped to €60 per bag. Buyer beware they charge extra for everything! Domestic flights are mildly better than taking the bus. No inflight entertainment...you need to download the app and content too.

Pros: Crew was good

Cons: Boarding was awful. One queue in a very small area for all passengers. Agent tried to charge us 150 GBP for 3 carry on bags which we had previously carried on for 2 other flights. Felt like extension until I pushed back.

Pros: The crew was very good.

Cons: Food was terrible. The seat was hard and uncomfortable.

Cons: Newer aircraft

Pros: IFE, aircraft

Cons: Comfort, food options

Pros: Quick flight

Cons: More leg room

Pros: leg room in middle isle was great

Cons: the flight attendant took boarding passes from my hand and did not return them back to me, upon entry. My mother had to take the boarding passes from flight attendant's hand.

Pros: Nothing

Cons: Boarding took forever. Seats were tiny

Cons: As wheelchair handicapped female why put me in a window seat? near constantly screeming and crying and unruly children? Most unhappy and stressful experience...

Cons: Travelled from Toronto,CA to Lyon, FR and wasn't pleased with service, food, no coffee available plus drinks were limited. And on top of that when I arrived in Lyon, my baggage wasn't delivered from Toronto (was told at baggage claim desk). I paid $70 dollars for something that didn't get delivered.

Pros: Crew was good

Cons: Old plane... not much room for legs and seating are uncomfortable! No personal entertainment système! Poor flight

Pros: There was an empty seat next to mine so could stretch my legs...

Cons: Late departure, late arrival... Had to use a ptv which took forever. Had to run for connection flight.

Pros: Price

Cons: Checking site was down Boarding was delayed because of crew forgot to tag Cary-on luggage for passengers, we had to all go off the plane to identify our luggage’s No space on the airplane, didn’t get to sit beside my wife. Would not recommend Pay the extra to go with a reputable airline.

Pros: Boarding was almost on time. Crew was good.

Cons: Why did I pay additional $200 dollars to check 1 bag? $70 Canadian there, $50 pounds back (converted to $100 on my bank app.) Ridiculous won't be flying this airline again. Food was terrible - didn't eat. The crew didn't turn off the plane lights to MCR overnight flight, didn't sleep even 1 minute.

Pros: Crew was good

Cons: Couldn’t fit my carry on in their plane so I was forced to check it, plane was very cold, very little to no leg room

Pros: Old plane so seat pitch was good

Cons: Maintenance issues meant a 2 hour delay where we stayed on the plane

Pros: We enjoyed flying out of FLL instead of MIA and the time of the flight.

Cons: Our stroller wasn’t delivered to us at the gate at arrival. Even though we left it at the door of the plane when we got in the plane. We addressed the issue with 3 staff members and the answer was that “we “ failed to requests it. This was a first for me!

Pros: The crew was good.

Cons: Food.

Pros: Great crew

Cons: Better on board entertainment

Pros: Boarding arrangements.

Cons: Foods.

Pros: Nice flying, nice crew, nice jet

Cons: Luggage took an hour to get out... unacceptable

Cons: Better notification that I was going to be charged £50 for each piece of luggage

Cons: huge delay

Pros: Boarding went smoothly. It was nice that the crew was overheard offering the emergency seating to passengers with very long legs. And to be honest, our flight into Orlando was fantastic. It was just our flight back to Toronto that we had problems with.

Cons: Plane smelled. Seats were way too close together. No leg room at all. Also, I know it wasn't air transat 's fault but there was a toddler behind me kicking my seat for three hours. I am also irritated that we had to bring both our passports and our nexus passes because air transat won't take nexus.

Pros: The crew was professional and did a great job making sure everyone was informed and well looked after.