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Long and hot wait

Pros: The crew were very nice and tried to help.

Cons: Boarding was long. Waiting in the plain fir over an hour d’oies open a/c not working and waiting to decide how many cases of peppers they should load. At landing we were told we should be thankful cause it could of been much longer. Like it’s ok to be late. I’ve had better flights with you.

Eh

Pros: The Direct Flight was pretty nice. Don't have to worry about losing your luggage.

Cons: Where do i start? The seats are so narrow! My husband sat near the window where he ended up putting up the arm rest and sharing my seat with me. And of course the man next to me took just as much space so here I am in the middle squished between 2 big men, extremely uncomfortable for 8 straight hours. Obviously couldnot sleep due to the lack of space. They also didn't provide tv on any of the seats! What were we supposed to do for 8 hour? MISERABLE FLIGHT TO AND FROM AMSTERDAM!!!!!! NEVER AGAIN. THE crew was snobby to so don't bother asking for anything extra. You'll get all attitude.

Food on the return flight was truly an issue

Pros: Lot of room, friendly staff.

Cons: Food was ok from Prague to Montreal. However, from Montreal to Prague we received a hot sandwich ??? and a slice of vanilla cake for breakfast? On top of that they were promoting some chef Vezina at an extra charge of 25$ thinking that people would buy a standard meal at a surcharge rate? This is really bad publicity for airtransat, never had I witnessed such poor food on an 8 hour flight. Waving the standard meal at a surcharge rate is truly uncool. Offering the hot bun as a standard meal to fulfil the long flight hot meal standard is a low blow, that's all I can say.

Poor

Pros: One ground staff member was nice

Cons: Ignorant flight attendant, and didn't provide any instructions on how to travel with the baby Served drink, no snacks in whole 5 hour flight, no screens Tight legroom

First and last time with AirTransat

Cons: Late boarding, no assigned seating, virtually no options for buying food on board (and the small sandwich that was given for free was not good), no entertainment system, and no outlets for charging electronics.