Cons: Having to check my carry on bag that all other airlines allow as carry on
Oct 12, 2016
Pros: Good leg room, comfortable seats, altogether a pleasing experience
Cons: The food was poor, so we didn't bother, but given the price of the tickets we couldn't complain
Oct 11, 2016
Pros: The staff were really great, they were friendly, attentive and professional. We were flying with an infant in a car seat and they rearranged people's seats so that nobody sat ahead of her (because they wouldn't be able to recline their seats), of the 4 flights on the trip that we had, this was the only one where they did that. Snacks and drinks were solid, pizza could have been better. Sandwich options were good. Change table in some washrooms was great.
Cons: Entertainment system was a bit light on options for a 9 hour flight but had quality stuff.
Oct 10, 2016
Pros: Options plus upgrade respected during boarding. Food served during flight was decent. Friendly flight crew.
Cons: Flight delayed 2.5 hours. Few update announcements at gate. Almost 2 hours onboard before being offered a beverage. Too many interruptions in-flight (i.e. snack, drink, meal, customs forms, headsets, another snack, captain announcements). Cabin lights turned on and snack served 2 hours before landing (corresponding to a time of midnight at the departure airport).
Oct 09, 2016
Top level experience
Pros: Great service. Departure on time. Decent food. Ambient lighting to allow for sleeping or focused reading.
Flight status, cancellation, and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.