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Pros: crew was efficient on time arrival

Cons: food was not good seats were old

Cons: Mobility scooter was broken luggage is lost still don't have it not happy

Pros: Crew friendly

Cons: Delayed almost 2 hours because of late incoming plane, then delayed ANOTHER 45 minutes on runway because of "ground stop" at destination. According to quick web search, this ground stop had been announced hours previously, so there was no need to board us at that time! Would have been much more comfortable waiting in the terminal. Also, rear lavatory had awful smell (so much that crew had hung filter pod of coffee inside to try to mask smell!). No attempt made to make up for delays (e.g. on previous flights I have seen crews decide to make WIFI available for free)