Find cheap flights on Air Italy

Cons: Flight was cancelled without notification. No refund provided yet. Has been three weeks. Not at all a reliable or responsible airlines.

Pros: I liked the direct flight from Los Angles to Milan. Convenient not to have a layover. Staff was courteous. Planes are clean. Fair price reasonable if you only have carryon.

Cons: Airline website not user friendly. After having paid for seats in advance still was not able to get boarding pass online. Also had a bicycle to check in. Was not able to pay for it in advance. Had to pay extra at the airport with hassle of having to go back and forth ticket counters .

Pros: Not much was good

Cons: Horrible check in experience. Obviously not a company used to valuing hospitality.

Pros: The crew was nice and friendly.

Cons: Plane left with a two-hour delay. Boarding process was unorganized, very poorly handled and seemed to be managed by high-schoolers. Upon boarding one was struck by a strong smell of urine. Entertainment options were limited and old, especially when compared with other airlines.

Pros: very competitive price

Cons: More movies and better food

Cons: No air vents, plane was hot. Only one bathroom for economy. Can’t check in online.

Cons: The boarding

Cons: It wasn’t mention about paying fee for a luggage

Worst travel experience I’ve ever had. I’m not exaggerating

Pros: Nothing except that my seat reclined far enough.

Cons: This airline should be shut down. Worst customer service I have ever experience before during and after a flight. I will never again fly air Italy. I was literally in tears throughout this experience. The staff are clueless and rude.

Cons: Through of the12 hours flight, the warm air is unbearable and the seat is small and cramp even pay $40 extra is no help.

Pros: The landing was great.

Cons: The food was poor quality. They could improve that. Not asking for anything special just decent

Cons: Everything could have been better!

Pros: The crew was nice on bord

Cons: They charged me 100$ per way of luggage fee. I will NEVER fly with this airline again and I am soooo disappointed.

Cons: The booking on priceline was a nightmare ! The ckeck-in simply a rip-off as suddenly the airline charged 100 €uro for a single piece of luggage ! Never again with such thieves !

Pros: crew did what they could with the limited resources they had

Cons: boarding organization especially for cancelled flight passengers. Sanitary Napkins for women in your plane bathrooms, diaper disposal too.

Pros: crew was nice

Cons: toilets, have to consider that ladies may need sanitary napkins (pads/ tampons). overnight flighta should dispense at least toothbrushes n wipes for passengers like other airlines do. For delays, should make it easier for passengers to switch their tickets. online seat choice (web site) is useless.

Pros: I couldn't get anyone on the phone or an email in time to be able to change the incorrect date of the ticket

Cons: I don't think its fair to loose the entire purchase amount, I should have been able to change the date for an additional fee considering I tried to give enough notice of my cancelation

Pros: I scheduled for the wrong date and could not get anyone on the phone emailed but no response in time

Cons: wouldn't book again if the company provides no exchanges or refunds, I understand that in most cases you can change the date by paying a fee, I think its unfair to loose the entire purchase amount if I give enough advance notice of my cancelation, the ticket was most likely sellable again

Cons: Inadmisible that they charged for the one bag.

I got there and the tickets were there for me with the same flight

Pros: VAYAMA. VAYAMA Com bought two tickets in my name as passenger same exact round-trip flights and charge me double. No one in their right mind would do this their system should I pick this up and blocked or propmt The customer, myself with a question are you sure you want to tickets for the same flight

Luggage

Pros: Pre pay for all luggage. iN advance. Othwise $58 Euros each way. Joke. And if you are not of Italics an decent they treat you lousy.

Cons: The luggage policy is not clear. Appears you pay your bag if overweight. But not. They charge $58 Euros each way

Pros: Good: warm, free blanket, relatively comfortable seats, reasonable leg room (by today's standards).

Cons: Bad: I had a connection in Milan -- both legs on Air Italy. The flight into Milan landed nearly 2 hours late due to weather; the delay was not their fault but Air Italy handled the connection very poorly. Many people from that first, delayed, flight were transferring to the same Milan-NYC flight. We landed after the boarding time for the second flight but Air Italy gave us no information at all about the status of the flight; then we were stopped in a hallway and put through extremely slow extra security measures (only one staff member to process all those people), again with no explanation, delaying us well past take-off time. Folks were extremely stressed because we didn't know whether we were missing the second flight or not -- I saw two people in tears. In fact, it turned out Air Italy had held the second flight for us -- but why not tell us so, and avoid all the upset and stress? Also bad: The crew in the economy cabin on the Milan-NYC leg were abrupt, to put it mildly. Didn't give us the advertised choice of food, snapped at one poor person who didn't understand the menu, were shockingly ungracious when thirsty people asked for water, etc. (I should note, the crew on my outgoing Air Italy flight were lovely.)

Pros: I liked that it was short

Cons: The ride was so bumpy that I got sick

Pros: Staff was very cordial.

Cons: Please note priority booking and paying additional fees to Air Italy is not useful. They dont seem to recognize that priority level while boarding...it diesnt make a difference!

Pros: Staff cordial.

Cons: A real problem while transfering to a flighjt from Milan to NY. There is an extra steo before boarding which is a "transfer desk"...which most people were not informed about and while boarding were redirected to a line that took 45 minutes to clear . Also useless concept of of "priority boarding" with air italy. Children boarding and buisness class were recognized only not what was charged as priority boarding from Air Italy. There is no such thing so if you pay for that it all for nothing... Dont do it!

Cons: Seats are crazy cramped!!!