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Pros: Seats are comfortable. Compared to other flights there is more leg room. Flight attendants where friendly.

Cons: The flight was late on arrival, so there was more time spent in the airport. Due to this, we were right behind another flight that landed before us. Customs will only allow one plane to disembark, so we waited to get off the plan for over 30 minutes. This was the only bad experience with the trip.

Pros: The crew was attentive.

Cons: Check in process was super slow. It took an hour and a half. Check in process needs to be made more efficient. Also, plane took off an hour and 20 minutes later than originally planned. Therefore, we landed an hour later than expected.

Cons: Flight was delayed 2hrs.

Pros: Never using this airline again

Cons: Horrible organization

Cons: gate boarding schedule was horrible, and checking in your luggage was a nightmare, missed my flite, and the second day it almost happened again it is totally a mess at this airport unbelievable!!

Cons: The boarding process after getting off the bus to get on the plane.

Pros: Nothing. There were no Covid-19 measures in place and no social distancing. Unsafe. Crew without masks.

Cons: Is it that hard to follow Covid-19 measures? The flight was full and people sitting shoulder to shoulder.

Pros: Nothing. There were no Covid-19 measures in place and no social distancing. Unsafe. Crew without masks.

Cons: FOLLOW COVID-19 TRAVEL GUIDELINES!!!

Cons: the crew verifying that the passengers will use mouth covers during the flight

Pros: Aeromexico they need money and they charging fees for bags and I miss my flight and they don’t help me to reimburse any money. Never again in my life Aeromexico sucks

Cons: Better costumer service

Pros: They did not allow us to either change it or get credit for the flight and lost the money, we could not fly this day

Cons: Allow a change or give credit

Pros: The crew was really nice.

Cons: It's shocking and disappointing that the plane was completely full. Also, the boarding process was really complicated and confusing.

Cons: They kept taking my carry-on luggage, and checking it in, even though it met the standards of being a carry-on luggage, including the weight, size, and the plane was not full. I felt discriminated against, and did not appreciate having to take risk and time to have to wait and pick up my carry-on at a baggage claim in both round trip flights.

Cons: The flight crew did little to enforce biosecurity measures among passengers who were not wearing their masks properly

Pros: Arrived & check in @ 6 am waited on the gate they put on my ticket we were told that the plane was delayed, ok fine no problem it happens all the time. the plane departed from another gate. We were to far way from the gate to hear They never page me over head They Only page by the gate with was impossible to hear due to the Airport over paging all other depar flights. Went the time was to long and No Calls I went and ask a personnel at that time I got a phone call from the Airport personnel also telling me that my suitcase was down in the band. To find out the I have lost the plane. I went and talk to management after a few minutes of conversation nothing happen I have lost my plane my money . I am very frustrated sad because it was not a plesiosaur trip My mother was sick and I needed to see her take her to the Doctor. Had to borrow money from a family member to continue my trip. On my way back I try to check And I was Unable to do so. I arrived to the Airport to find OUT that they cancel my way back too!!!!!! I had to borrow money Again!!!! And stay in the Airport for 8 hrs! This was my experience my lost money time family worried about me and my sister.I had No signal in my phone due to the poor Cituation of this country went I'm able to check my fly with you KAYAK notice the right gate number and time went the plane was living. The attitude of management from Aeromexico was so rude And disrespectful. I will never use them again.

Cons: For them to accommodate me and my sister in another fly And write the correct gate on my ticket And look for me if I'm not there, Page Over head my name on the Airport NOT just on the cubic area where is so difficult to hear due to all the noises and pages going on from all over Not mentioned that went they page the sound of the Voices is terrible!!!! I have fly with Interjet and Never had this problem They never live no one behind. Very unpleasant trip finding my mother sick and ended living her again and had to spent another 8 hrs to take a 11:55 pm flight home . Because they cancel my trip because they left me behind.