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Pros: The crew was very friendly and kind

Cons: It took forever to get on the plane, and there was nobody at the gate for us to ask when we were going to start boarding. The website didn't have any information either. Since this is a smaller plane, it's prone to turbulence so it was very bumpy as we approached Mexico City

Pros: We could have drinks and snacks without purchasing them. And the crew is nice

Cons: Boarding was delayed and nobody said anything regarding the delay. There was no one in the counter and that was frustrating

Cons: Delayed flight by two hours and lost bag. Definitely avoid Aeromar

Pros: Free beer, popcorn

Cons: We were bumped to a later flight because Aeromar overbooked the flight. There was no compensation for the inconvenience. Also the flight we were put on was 45min late leaving. The crew seemed to be wasting a lot time loading luggage on to the aircraft

Pros: Nothing

Cons: Flight on time, fligh attendants that didn’t bother me

Pros: My flight from Guadalara got deleyed and i couldn't get on time into Mexico city

Cons: Poor plane quality and delayed.

Cons: The flights to Acapulco and back to MX City were both late.

Cons: We didn't get assigned seats as the system was not available so we ended up getting the boarding passes at the gate. However it was very chaotic as a lot of people were in the same situation. Then it was announced that the flight was delayed for another 90 minutes.

Cons: Over 1 hour delay and 2 gate changes with no communication! Baggage claim was as far from entry to terminal as possible.

Cons: Flight was delayed ... had to walk to plane from gate. Arrival was good, bus from plane to terminal arrived directly at baggage carrousel

I booked this flight but...

Cons: I received a confirmation number but when I got to the airport , the ticket wasn’t booked. I’m not sure what happened. I see it was in my credit card. This was a bad service.

Take long time to bord

Cons: Put me in hould to bord more than 2 hours

Aeromar charges the 2nd piece of luggage by pound!!!

Cons: My second bag had to be paid by pound! I payed $85 us for a 14 kg lugagge for a 45 minute flight... The price for the bag was more expensive than my own flight ticket!!!

Cons: Reserva no respetada

The handle on my suitcase was broken.

Pros: Everything was good except the handle on my suitcase was broken and

Cons: Damaged suitcase

Pros: Not much..Courteous boarding agent

Cons: Flight rescheduled, ...then delayed again... spent hours in airport lounge... long waits on bus to airplane ..poor snack Several items stolen from suitcase

First time in Acapulco

Pros: Smooth flight

Cons: The seats are too cramped and no luggage space for a carry on with people bringing on several bags of souvenirs and use all overhead storage.

Cons: The long delay

Kayak ripoff

Pros: Kayak charged much more than quoted price

Cons: Kayak overcharged

Worst Airline ever

Pros: Nothing really.

Cons: - Overbooked flight (by over 20 seats!!! WTF). - Lie after lie about what was going on. - Flight was over 4h delayed.

Pros: Flight was late in departure and affected my later dinner schedule with my family so I️ was not too happy being late in Acapulco

Cons: Late departure from Mexico City

Flight got delayed about 3 hours

Cons: No updates at any time. No opportunity to buy food. No entertainment.

Cons: Aeromar is a scam

Super bad experience

Cons: The day of my trip I showed up to the airport only to discover that there was no flight. I was never notified. No representative was around and phone numbers didn't work. I had to book a last minute flight with another airline in order to get home.

Cons: Flight was delayed. When the gateman came to tell me I requsted my bill and when that completed I saw the plane depart. It was half full and already late. They required me to pay $125 USD to take the next half empty flight. Outragiouz

Cons: Gate changed twice and announcements were not clear. No one at check in counter for 45 minutes. I understand they were getting another flight boarded, but that was an excessive wait. In Guadalajara, the luggage was delivered to a different carousel without any notification, so three of us waited for 30 minutes for no good reason until one of us scouted other carousels for it.

5 hour Flight Delay

Cons: Very little communication about flight delay and no voucher for food.