Traveller reviews
Overall rating
6.4
Good
Based on 863 reviews
Boarding
6.6
Comfort
6.4
Crew
7.4
Entertainment
6.4
Food
6.0
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Travellers
18+
1 adult (age 18-64) selected
over 18
0 students (age over 18) selected
12-17
0 youths (age 12-17) selected
2-11
0 children (age 2-11) selected
under 2
0 seat infants (below age 2) selected
under 2
0 lap infants (below age 2) selected
Economy
Aer Lingus information
| IATA code | EI |
|---|---|
| Routes | 176 |
| Top route | London Heathrow to Dublin |
| Airports served | 76 |
| Top airport | Dublin |
Aer Lingus traveller reviews
Pros
"Aer Lingus crew are great."
(in 303 reviews)
"The selection of movies was great."
(in 42 reviews)
""Comfortable, good food and good crew.""
(in 131 reviews)
Cons
"Also they lost our luggage."
(in 34 reviews)
"Missed connecting flight to London."
(in 20 reviews)
"Free drink/ water !"
(in 21 reviews)
Recent reviews
Traveller rating
212
59
62
99
9
Find reviews that mention:
food was good
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10.0
No problem with the flight all went smoothly.
Reviewed Sep 2023review from
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2.0
My luggage was missing for 3 days. It’s not acceptable
Reviewed Sep 2023review from
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4.0
Air Lingus flights were delayed on each of the three flights we took. Not a very good , and organized airline.
Reviewed Jul 2023review from
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8.0
The only issue I had on this long flight was that when the stewardess would come over the speaker, which was several times due to turbulence, it came into our earphones so loud as opposed to just being in a normal volume it made me jump and wake up. Others around me were also commenting on this issue.
Reviewed Jun 2023review from
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4.0
No window!
Reviewed Jun 2023review from
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6.0
The family sitting beside me had a one year old constantly crying and another kid kicking my chair. I understand it’s nothing the airlines could do or it’s fault
Reviewed Jun 2023review from
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10.0
Flight was ontime, clean, staff was friendly - there was turbulence but can’t avoid that (it’s a flight 😉)! The staff were attentive but would be nice if Aerlingus didn’t charge for coffee ☺️ but overall I enjoyed my flight experience and will travel with them again (Ireland’s Four star airline
Reviewed Jun 2023review from
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8.0
We did not have a flight when we arrived at Dublin Airport. It took an hour of time for Aer Lingus to fix it. We booked our groups seats together but did not get to sit together after the mix up. The airline did nothing to apologize for the mistake. Wouldn't fly that airline again.
Reviewed Mar 2023review from
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6.0
The seating area was small and uncomfortable. The person in front of me put her seat back and my area got even smaller!!
Reviewed Mar 2023review from
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10.0
.Ealing could have been better but no complaints on everything else
Reviewed Mar 2023review from
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8.0
Pros: Food and entertainment
Cons: Sits are terribleReviewed Jun 2021review from
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4.0
Cons: Flight crew was rude
Reviewed Jan 2021review from
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8.0
Pros: Thanks to COVID, minimal service
Cons: A cup of tea about $7.00. Can it be better. CertainlyReviewed Dec 2020review from
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8.0
Cons: Food & Beverage service almost nonexistent. Anything beyond water is almost $7.00.
Reviewed Dec 2020review from
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6.6
Cons: Food
Reviewed Sep 2020review from
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4.5
Cons: Lost a piece of luggage between Dublin and Edinburgh
Reviewed Sep 2020review from
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10.0
Pros: See review for previous leg of flight.
Cons: See review for previous leg of flight.Reviewed Aug 2020review from
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10.0
Pros: Due to a hurricane, I actually missed my original flight date, but Aer Lingus allowed me to rebook (2 days later!) at no cost, which was really great of them. Absolutely no wait at check-in and very good service there. Got window seats on both legs of flight, with no one in my row. Meals on first flight leg were very good. Crew did a good job and made me confident of their work. Both flight legs arrived early. Everything went well. Very good airline - I will certainly fly with them again.
Cons: It seems that there was no snack or beverage on the second leg of flight (ca. 3 hours), but I probably just slept through it. Price seemed high for this route and season, but it was much better than any other airline: flying has become expensive in the COVID era. But Aer Lingus keeps us moving ahead. Great job!Reviewed Aug 2020review from
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10.0
Pros: Friendly staff, quick check in, very nice flight
Reviewed Jun 2020review from
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2.0
Cons: Kayak is a horrible company and not easy to work with. They have screwed me royally and I will say nothing but bad things about them. They should not even be in business the way they have handled my situation including hanging up on me multiple times and changing the rules for flight changes, etc. Saying I am unhappy is an understatement.
Reviewed Jun 2020review from
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2.0
Pros: Nothing. Lost money on flight
Cons: Refunding our flight and not stealing our money during the pandemicReviewed May 2020review from
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2.0
Pros: I never got on the flight as there is a global pandemic and a mandate for NY'ers not to travel. The worst part is that I don't think I'm getting a refund.
Reviewed Mar 2020review from
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2.0
Pros: Nothing
Cons: You are selling tickets for flights that are not available. You are taking money from people and cheating them. You should check to make sure the flights are still goingReviewed Mar 2020review from
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8.0
Pros: They were nice, rushed through beverages, but since it was a short flight that's understandable.
Cons: The top cushion on the seats could be less bulky.Reviewed Mar 2020review from
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8.0
Cons: Crew was a bit loud and kept me awake during flight in one of the tail seats
Reviewed Mar 2020review from
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7.2
Pros: I love that you fly from Hartford. It makes my travel to Europe so much easier! Thank you!!!!
Cons: Our flight seemed to have only 1 toilet at the back of the plane that passengers were allowed to use so there was always a line. There was a second toilet in the crew area at the back and it seemed that they could have offered passengers to use that.Reviewed Mar 2020review from
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4.0
Pros: crew was super nice
Cons: major delay, no info, boarding process felt like a clusterReviewed Feb 2020review from
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2.0
Pros: nothing
Cons: Opodo messed up my booking. I reached the airport only to find out that the booking was cancelled by Opodo though I received an email from Opodo 24 hours before advising me to check in on the flight. As I was busy with some construction work at home I thought I would check in at the airport. Opodo advisors were not helpful on the phone and I ended up missing a family get together due to their incompatibility.Reviewed Feb 2020review from
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2.0
Pros: nothing
Cons: Opodo messed up my booking. I reached the airport only to find out that the booking was cancelled by Opodo though I received an email from Opodo 24 hours before advising me to check in on the flight. As I was busy with some construction work at home I thought I would check in at the airport. Opodo advisors were not helpful on the phone and I ended up missing a family get together due to their incompatibility.Reviewed Feb 2020review from
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9.3
Pros: Efficient and practical
Cons: Could always use a little more roomReviewed Feb 2020review from
Aer Lingus FAQs
What is Aer Lingus' carry-on size allowance?
On board Aer Lingus flights, cabin baggage should not exceed 48x33x20cm. If your hand luggage is bigger, the Aer Lingus assistance team will most likely ask you to pay extra for checked luggage.
Where does Aer Lingus fly to?
Aer Lingus offers direct flights to 74 cities in 20 different countries. Dublin, London, and Paris are the most popular cities covered by Aer Lingus.
What is Aer Lingus’ primary hub?
Aer Lingus concentrates most of its flight operations in Dublin.
How does KAYAK find such low prices on Aer Lingus flights?
KAYAK is a travel search engine, meaning that we continuously look across the web to find the best deals for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from all airlines, including Aer Lingus.
Flight status
Aer Lingus route map
Top flight routes
Top airports served by Aer Lingus
- Dublin Airport (DUB)
- London Heathrow Airport (LHR)
- Cork Airport (ORK)
- Amsterdam Schiphol Airport (AMS)
- Shannon Airport (SNN)
- Paris Charles de Gaulle Airport (CDG)
- London Gatwick Airport (LGW)
- Malaga Airport (AGP)
- New York John F Kennedy Intl Airport (JFK)
- Boston Logan Intl Airport (BOS)
- Manchester Airport (MAN)
- Faro Airport (FAO)
- Birmingham Airport (BHX)
- Brussels Bruxelles-National Airport (BRU)
- Arrecife Lanzarote Airport (ACE)
Aer Lingus contact information
- EI IATA code
- +353 1 886 8505 Call
- aerlingus.com Visit
Overview of Aer Lingus
Aer Lingus is a national airline of Ireland and operates out of its hub in Dublin. Flying extensively throughout the United Kingdom and Europe, popular vacation destinations such as France, Greece and Croatia make up a large portion of their seasonal routes. It has operated services across the Atlantic Ocean to New York since 1958 and has since expanded to offer more than 10 other American cities.
In 2015 it was bought by the International Airline Group and now exists as a subsidiary of the company alongside other European airlines Vueling, Iberia and British Airways. Codeshare agreements are in place with a number of other carriers including United Airlines, Etihad Airways, Air Canada, Alaska Airlines and WestJet. Despite having a limited number of scheduled flights through North America, Aer Lingus is able to offer a range of services via these codeshare agreements.
Preferring to use only Airbus planes, the Aer Lingus fleet is predominantly made up of short-to-medium range jets such as the A320 family. Boeing and British Aerospace aircraft have been phased out of the fleet. A distinctive green shamrock leaf is located on the tail of the aircraft. All flights within Europe operate with just an Economy cabin; however, longer transatlantic services also offer Business Class.
It exists as the official airline of the Irish Rugby Team, helping the players and staff fly across the world to compete in tournaments. The faces of star players have been detailed on the body of some of the aircraft, dubbed the Green Spirit. The regular shamrock feature is stylized within a rugby ball on these special models.
Flight status, cancellation, and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.