They cancelled our flight the morning of departure at 4:30am.
They cancelled our flight the morning of departure at 4:30am.
Check in was horrendous! Economy took 2 hours before seeing an agent. Business class was 0.5 - 1 hour.
Starting with the flight Cairo to London the plain was so poor no entertainment at all uncomfortable seats although it’s 5 hours long,then an American airline plain took me from London to Miami it was a bad experience the crew most of flight time not available and they asked us to help our selves for any snacks if we need. From Miami to London actually was perfect flight with a huge plain and perfect crew but from London to Cairo was horrible plain with stiff fixed seats not movable no entertainment or wi fi very poor Menu which is unacceptable for a business class
The FA told me that the dinner was vegetable curry which turned out to be vegetarian (tofu) which I don’t care for but that was the only disappointing part of my trip.
Overall good, the gluten free food is very hit/miss though and you must tell them you have an allergy days in advance.
It took over an hour to check in my bag a there was just one person at the counter. Security lines for business class also took a while. Although I reported 3 hours before my flight I made it to the gate 20 mins before boarding. To add to that jewelry was removed from my checked in baggage. I am submitting a separate complaint to Mumbai airport for that.
Almost 3 hour delay. First because the crew was late. Then a technical problem with the airplane.
No entertainment available on flight. Seating too cramped fir an average adult.
Very poor, they didn't want to attend to me until I missed my flight, my bags are missing
No food as per my diet restrictions even after advance request and delayed baggage without any notifications