Pros: Nothing at all.
Cons: I booked a rental car. They didn't have it. They didn't have anything. They made excuses over two days and kept saying they were looking for something. Claimed they were ordering a truckload of vehicles but that they had no idea when they would arrive. I finally had to book a flight. They didn't even apologize or give me a discount if they would have found me another vehicle which would have been too small for what I needed anyways.review from
Pros: Staff was nice and helpful at pickup and dropoff.
Cons: The signage to find the Hertz counter in Texas.review from
Hidden fees upon pickup, never again!!!
Pros: The car was ready and fully gased.
Cons: Upon picking up my rental, the cost tripled from what I was quoted online. The agent informed me of special fees based on locations. I had to call the customer service line and make a complaint before the agent was able to return my costs to the original quoted amount. Last car rental I will make through Kayak or Hertz.review from
Good customer service
Pros: The guy was very helpful .review from