Cons: Upon picking up my rental, the cost tripled from what I was quoted online. The agent informed me of special fees based on locations. I had to call the customer service line and make a complaint before the agent was able to return my costs to the original quoted amount. Last car rental I will make through Kayak or Hertz.
"Reservations" doesn't really mean you have a rese
Pros: There was a car.
Cons: Reserved a certain size of car online before flying in. Upon arrival I was informed that the reservations online didn't really hold any weight on whether or not I would get a car. They had one full size SUV available which was double the price of the vehicle I had "reserved." Not very happy with having to pay the price, but I guess i really didn't have a choice because I would have been stranded without it. Had I known this beforehand, I could have made the choice to not even bother with trying to do business with Budget.