Overview

Sutton Place Hotel Ueno

7-8-23 Ueno, Taito-ku, Tokyo 110-0005, Japan
+81 338 422 411

₹ 5,465+

Overall guest ratings

7.7/10 Good
based on 1,082 reviews

Review highlights

  • 9.5
  • 9.4
  • 8.1
  • 5.0

Good to know

  • Impressive bathroom
  • Spacious bathroom
  • Fair breakfast prices

Nearby

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    About

    Located in Taito, this hotel is within a 10-minute walk of Tokyo National Science Museum and Tokyo National Museum. Sensoji Temple and Ueno Park are also within 1 mi (2 km).

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    Expedia

    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Laundry service
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Non-smoking rooms available
    • Laundry facilities
    • Express check out
    • Free Internet
    • Pets not allowed
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    Reviews

    Guest reviews of Sutton Place Hotel Ueno

    Overall rating

    7.7 Good
    based on 1,082 reviews
    • 9.5 "Excellent value."
      10.0 "100% were happy with the price of the breakfast."
      10.0 "100% were happy with the price."
    • 9.4 "Terrific location."
      9.6 "96% thought it was easy to get to the train station."
      9.4 "94% liked the proximity to shopping."
      8.7 "Easily accessible by car, said 87%."
      10.0 "100% liked the proximity to sightseeing."
      8.0 "City centre within easy reach, said 80%."
    • 8.1 "Breakfast is good."
      10.0 "100% were happy with the price of the breakfast."
    • 7.1 "Good service."
      8.2 "82% found the staff to be very friendly."
      7.0 "70% said the reception staff was great."
      8.8 "88% thought the service was very professional."
      7.1 "71% said the booking process went smoothly."
    • 6.1 "Rooms are ok."
      6.4 "Only 64% said the rooms were modern."
      6.7 "Cleanliness of the bathroom was average, said 67%."
      5.5 "Only 55% thought the furniture was functional."
    • 5.0 "Internet is average."
    • 4.9 "Bad amenities."
      4.7 "53% thought the building wasn't nice."
      0.8 "92% complained about the elevator."
      1.4 "For 86%, the lobby entrance was sub-standard."
    • 4.6 "Not very comfortable."
      4.6 "54% said rooms were small."
      2.9 "71% thought it was too noisy."
      2.5 "Air conditioning was criticized by 75%."
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    Overall rating

    7.8 Good
    based on 454 reviews
    • 9.5 "Excellent value."
      10.0 "100% were happy with the price of the breakfast."
    • 9.5 "Terrific location."
      9.7 "97% thought it was easy to get to the train station."
      9.4 "94% liked the proximity to shopping."
      8.6 "Easily accessible by car, said 86%."
    • 8.8 "Generally very clean."
      8.5 "85% said rooms were clean."
    • 7.9 "Good breakfast."
      10.0 "100% were happy with the price of the breakfast."
    • 6.9 "Service is ok."
      6.6 "66% said the reception staff was ok."
    • 5.6 "Rooms are ok."
      7.0 "70% said the beds were comfortable."
      5.2 "Only 52% thought the furniture was functional."
    • 4.1 "Not very comfortable."
      4.4 "56% said rooms were small."
      2.8 "72% thought it was too noisy."
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    Overall rating

    7.3 Good
    based on 205 reviews
    • 9.4 "Terrific location."
      9.6 "96% thought it was easy to get to the train station."
    • 9.3 "Excellent value."
    • 8.0 "Breakfast is good."
    • 7.2 "Good vibe."
      7.4 "74% enjoyed the friendly atmosphere."
    • 7.0 "Good service."
      7.9 "79% found the staff to be very friendly."
    • 5.6 "Rooms are ok."
    • 4.6 "Bad amenities."
      4.5 "55% thought the building wasn't nice."
    • 4.0 "Not very comfortable."
      3.9 "61% said rooms were small."
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    Overall rating

    7.4 Good
    based on 140 reviews
    • 9.3 "Excellent value."
    • 9.2 "Terrific location."
      9.7 "97% thought it was easy to get to the train station."
    • 7.7 "Good breakfast."
    • 7.3 "Good service."
      7.4 "74% said the reception staff was great."
    • 6.6 "Rooms are ok."
      5.1 "Only 51% said rooms were big enough."
    • 5.2 "Average comfort."
      5.1 "Only 51% said rooms were big enough."
    • 4.3 "Bad amenities."
      4.1 "59% thought the building wasn't nice."
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    Overall rating

    7.8 Good
    based on 281 reviews
    • 9.6 "Excellent value."
      10.0 "100% were happy with the price of the breakfast."
    • 9.3 "Terrific location."
      9.6 "96% thought it was easy to get to the train station."
    • 8.2 "Breakfast is good."
      10.0 "100% were happy with the price of the breakfast."
    • 6.8 "Service is ok."
      6.0 "Housekeeping was ok, according to 60%."
    • 6.6 "Rooms are ok."
      5.5 "Only 55% said rooms were big enough."
    • 5.3 "Average comfort."
      5.5 "Only 55% said rooms were big enough."
    • 5.2 "Average amenities."
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    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Impressive bathroom"
    "Spacious bathroom"
    "Fair breakfast prices"
    data provided by TrustYou

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