Fortune Select Grand Ridge

Best Breakfast

Pros: Cleanliness and environment.

Cons: Good service. Lot of time to get in room service with multiple calls.

Pros: Good food.

Cons: - Service charge on the food. Suggestion- service charge 5% on the food shall not be charged to the bill instead a tip can be added upto customers choice.

Pros: Food served and some of the staff were very good.

Cons: Carpets need to be cleaned in the common areas and in the rooms. Otherwise rest of the things were neat and tidy.

Pros: Extra bed

Cons: Yes

Pros: Food was very good and the wait staff and bell desk guys are very helpful. Reception staff seemed unfriendly and incompetent

Cons: The hotel seems to be run with mostly trainees so service is inconsistent. Also the lobby looks very worn down. The AC had not been turned on in our room For the tariff I'm sure we would have ...

Pros: Meets ITC chain standards.

Cons: Some service was below average. In fact they suspected that we 'took' a small bag of potato chips and almost refused to believe me when I said I had nothing to do with the missing item. On the plus side the staff did pack us nice breakfast to go.