Book Thrifty hire cars in Kailua-Kona

Reviews for Thrifty in Kailua-Kona

Recent reviews

Traveller rating

Wonderful

11

Very Good

4

Good

1

Okay

6

Fair

4

Mediocre

0

Poor

11

10.0

Got a flat tire and thriftys exchanged cars without and problems!Reviewed 26 Nov 2023

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6.0

Pick up took forever Shouldnt take so long in 2023Reviewed 29 Oct 2023

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6.0

Pros:They were friendly as they could be. I tried to keep clean but Hawaii has alot of sand!!Cons:I had to wait for almost 2 hours to get the vehichle, it was not a 4x4, they did offer to change but after waiting I wasn't in the mood. Gas was only 1/4 tank full had to fill up the next morning and last to days change oil light came on.Reviewed 31 May 2021

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4.0

Cons:Got a Nissan Rogue at a compact car rate, which was OK, but a second driver wasn't included without an additional $13 per day charge, and car was expensive to begin with. Had to go off-airport, or rate would have been even higher. Not convenient.Reviewed 28 May 2021

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10.0

Pros:The staff were very helpful and friendly. I had to modify the contract in the middle, and they gave me the same rate and was very flexible.Cons:The car interior could have been cleaner.Reviewed 4 May 2021

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4.0

Cons:Car was dirty the last person hotel key was on the car key and there was no gasReviewed 15 Apr 2021

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6.0

Pros:Staff was outstanding; process was quick. Actual car...could have been sharper and cleanerCons:I am grateful for the service and effort despite this and all rental car companies getting caught during a perfect storm of love inventory and high demand on island during our visit. That said, despite receiving an upgrade (thx!) the vehicle had a cosmetic/service issue with the front spoiler/air dam that forced me to deal with it personally. Not a deal breaker, but an annoyance during our vacation.Reviewed 2 Apr 2021

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10.0

Pros:Staff friendly. Car nice and roomy.Cons:can't think of anythingReviewed 28 Feb 2021

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2.0

Pros:Nothing.Cons:Your agent would not honor the rental reservation because our flight arrived late. While there were cars available on your website, the agent said she had no cars available. We had to rent a car from Avis. I will never rent from Thrifty again and I will tell everyone I know about the horrible experience I had with your company and your representative.Reviewed 4 Jan 2021

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2.0

Cons:Tried to charge me for rental when Covid closed Hawaii to tourists.Said they wouldnt refund me Beyond ridiculous!Reviewed 12 Sep 2020

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2.0

Pros:There was NOTHING to likeCons:It would have been a lot better if I could have rescheduled this reservation. As it was, I was 4000 miles away, unable to use this rental because of the covid-19 issue.Reviewed 3 Jul 2020

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10.0

Cons:due to the covid 19 virus, the car rental had to be cancelled and they gave all our money back. i was impressed how thrifty handled the situation and would use them again for car rentalReviewed 20 Apr 2020

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• What is the most popular car hire from Thrifty in Kailua-Kona?

  Compact (Buick Encore or similar) is the most frequently booked car hire type from Thrifty in Kailua-Kona.

• How many car hire locations does Thrifty have in Kailua-Kona?

  Thrifty has 2 hire locations in Kailua-Kona. Take a look at our Thrifty hire location map to find the best car hire near you.

• Does Thrifty have a car hire location at the airport: Kona Intl airport (KOA)?

  Yes

• Does Thrifty offer shuttle or airport pick-up services from Kona Intl airport (KOA)?

  Yes