Traveller reviews
Overall rating
6.0
Good
Based on 212 reviews
Boarding
5.8
Comfort
6.1
Crew
6.7
Entertainment
5.5
Food
5.4
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Find cheap flights on TAP AIR PORTUGAL
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TAP AIR PORTUGAL information
| IATA code | TP |
|---|---|
| Routes | 180 |
| Top route | Funchal Madeira to Lisbon Humberto Delgado |
| Airports served | 80 |
| Top airport | Lisbon Humberto Delgado |
TAP AIR PORTUGAL traveller reviews
Pros
"The seats are comfortable.nice leg room"
(in 47 reviews)
""On time flight, good service.""
(in 31 reviews)
"Tap crew is very nice"
(in 215 reviews)
Cons
""More food , comfortable seats""
(in 127 reviews)
"The boarding process was awful!"
(in 26 reviews)
"Business class food is a disgrace."
(in 14 reviews)
Recent reviews
Traveller rating
723
419
360
352
16
Find reviews that mention:
flight attendants
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short flight
great flight
food was good
crew was great
seats were comfortable
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business class
great service
additional cost
seats were uncomfortable
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2.0
I contracted COVID on the flight, since the passenger sitting behind me wasn't wearing a mask and was coughing the whole flight. Despite paying a premium price for "Economy PLUS", I still earned almost no frequent flier miles, and there was really no difference between this services I received versus if I had paid for the most basic economy option.
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6.0
The boarding crew were not very knowledgeable about COVID-related requirements at the destination (Spain), and they gave terrible recommendations (get tested 1 hour before the flight, which was impossible). They even said that they can’t let me on the plane, even though I’m flying to Lisbon, Portugal first, which doesn’t have much COVID-related restrictions anymore. Fortunately, the manager was able to resolve the issue, otherwise it would have cost me a lot to get another ticket.
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10.0
The check in staff in Montreal were exceptionally good and very efficient
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4.0
They required me to check a bag that would have fit in the overhead compartment, and the bag was lost in transit
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6.0
Food is awful
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6.0
Paid food. No entertainment. Requested to check in cabin luggage required additional waiting time in Lisbon.
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2.0
Bonjour, Nous sommes très déçus de vos services KayaK, car suite à l'annulation de notre vol retour via Easyjet, vous nous avez laissé nous débroullier tous seul . Pas de numéro de téléphone , ni d'adresse mail d'un service client et l'application kiwi ne fonctionne pas!!! Bref pas de carte d'embarquement pour ce vol vers FARO. Obligé de faire une attente de 2 heures au guichet de TAP à l'aéroport et mème l'hôtesse nous clairement déconseillé vos services catastrophique. Merci de bien vouloir ouvrir un dossier de réclamation concernant notre mésaventure NO de révervation 207 552 961. Au final, suite à l'annulation du vol retour ,nous été bloquer 2 jours au Portugal et avec tous frais supplémentaires de taxi hôtel bagages de 500€ J'attend de vos nouvelles Herve JEHANNO. h.jehanno56@gmail.com
review from
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2.0
entire crew smiled at us and told us we were on time. plane landed half an hour late. missed our connection despite all TAP employees assuring us the connecting flight was guaranteed. took 3 hours to rebook us for the next day. next day’s flight is also delayed. Rinse and repeat
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10.0
Flight was on time Economy Seat inside cabin was very comfortable with more than enough leg room for a short petite passenger like myself.
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6.0
Lost language and no help to find and no updates for 24 hours, while I’m in Brussels for 3 days only
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2.0
They Lost my language and keep to be helpless
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2.0
I can't take my flight with Air Iberia because, because of you I couldn't take the connection I had booked from Lisbon to Madrid.
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6.0
The biggest issue with TAP was deplaning, which was a problem on both legs of the flight. At JFK we were on the ground for a full hour before we could park at the gate and disembark, and the crew could have been more transparent about the wait time.
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2.0
Unfortunately made my stay in Germany very inconvenient as my Luggage was lost after flying from Lisbon to Frankfurt. Tracking number doesn’t exist in the system even when I’m holding a receipt in hand. Nobody to help at Frankfurt airport, plus their customer support (luggage claims) are closed during weekends. I understand that you can’t have an agent at every airport, but at least have a phone support 24/7….
review from
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8.0
Pour la réservation, il n'est pas clairement indiqué qu'il faut payer pour les bagages en soute Par ailleurs du fait du délai sans doute trop court à Lisbonne, avant le vol à ponta delgada , notre bagage n'est pas arrivé....
review from
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10.0
Flight attendants did their job to make passengers comply sanitary rules.
review from
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10.0
I always try to book on TAP. Every single flight I’ve had with them has always been flawless. They’re more expensive than the pure budget airlines, but not much. That extra little bit I pay is worth it 100x.
review from
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6.0
Unable to bring carryon onto the plane. Made us check
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2.0
Better communication from airline regarding delay(s) or updates on how to get further information.
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2.0
Nunca mais TAP! Atendimento absurdo! Cancelamento, atrasos, filas intermináveis, remarcação de voos diretos em voos com várias conexões. Definitivamente, nunca mais!
review from
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6.0
Tight connection was very stressful
review from
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6.0
Checkin agents all arrived late and the connection in Lisbon was too tight and almost missed. Stressful. But we landed safely.
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8.0
No place found for my hand bagguage, the crew asked me if its ok to put my suitcase nella "stiva". They gave me a receipt , the üroblem was resolved even if I had to attend at the bagguage claim in Rome .
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8.0
Delay 1 hü
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2.0
Nothing. Everything.
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2.0
The flight was more than 2 hours delayed
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6.0
The food was not good and I felt that the crew was trying to save on drinks. Serving wine in a medicine cup was very cheap. Thanks
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8.0
It was as expected. Nothing to suggest.
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2.0
Canceled 2 hours before the flight
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2.0
The flight was five hours delayed. The airline either told us nothing or told us lies. Then after 5 hours the flight was cancelled. We got our own hotel. The next morning we waited on a line for 3.5 hours to get our bags, and when we finally got to the front of the line they told us to come back in 4 hours.
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TAP AIR PORTUGAL FAQs
What is TAP AIR PORTUGAL's carry-on size allowance?
Where does TAP AIR PORTUGAL fly to?
What is TAP AIR PORTUGAL’s primary hub?
How does KAYAK find such low prices on TAP AIR PORTUGAL flights?
Flight status
TAP AIR PORTUGAL route map
Top airports served by TAP AIR PORTUGAL
- Lisbon Humberto Delgado Airport (LIS)
- Porto Airport (OPO)
- Paris Orly Airport (ORY)
- Funchal Madeira Airport (FNC)
- London Heathrow Airport (LHR)
- Madrid Barajas Airport (MAD)
- Barcelona-El Prat Airport (BCN)
- Rome Fiumicino Airport (FCO)
- Ponta Delgada Nordela Airport (PDL)
- Sao Paulo Guarulhos Intl Airport (GRU)
- Geneva Geneve-Cointrin Airport (GVA)
- Munich Franz Josef Strauss Airport (MUC)
- Frankfurt am Main Airport (FRA)
- Zurich Airport (ZRH)
- Faro Airport (FAO)
TAP AIR PORTUGAL contact information
- TP IATA code
- +91 22 66213820 Call
- flytap.com Visit
Overview of TAP AIR PORTUGAL
The primary hub for TAP Air Portugal is Lisbon, while their secondary hub is Portugal’s second biggest city, Porto. Recognized as the national airline of Portugal, the carrier helps service the picturesque Azores islands, which are halfway across the Atlantic Ocean. Flights are available to 34 countries across the world and reach Asia, South America, North America and Africa.
Considered to be the premier European airline for flights to Brazil, TAP Air Portugal reaches more destinations in the country than any other carrier. The World Travel Awards recognized it as the Best Airline to South America on a number of occasions, with the variety of choice and comfort a hit with passengers.
The airline’s fleet is made up exclusively of Airbus aircraft, having transitioned away from Boeing during the 1990s. In 2018 the airline was the first to fly the A330-900, a fuel-efficient jet that is capable of carrying up to 298 passengers. It was also the first airline to introduce Airspace by Airbus, a cabin layout overhaul that improves overhead storage, lighting and system connectivity.
You can choose between either Economy or Executive Class, with complimentary meals included on all services. The Executive category is equivalent to Business Class on other carriers, with gourmet traditional Portuguese cuisine available and recliner lie-flat seats. Other upgraded amenities include noise-cancelling headphones, softer lighting and 115V electricity sockets.
TAP Air Portugal has a low-cost subsidiary named TAP Express, which only operates short to medium distance flights. They are both part of the Star Alliance, which operates services to roughly 193 countries.
Flight status, cancellation, and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.