Book Sixt car hires in Vienna

Pros: The pickup was very easy; helpful staff. Drop-off was a big problem: No staff at all at Linz-Hoersching airport: The booth was even dismantled. No-one warned us about this and it took a long time before someone could tell us over the phone what to do with the car. Still waiting for the damage deposit to be credited to my account.

Cons: See above

Pros: staff was professional

Cons: 1/ to allow the car be driven to romania. or at least warn clearly about it at booking time. 2/ for booking system to be more upfront about insurance costs

Pros: I generally like Sixt, I have been renting cars from them for more than 5 years now when the price is right. I like the service, simplicity of the procedures, friendliness of the staff, and absence of long queues (usually).

Cons: I am still waiting to get my deposit back (more than 36 hours after the drop-off). I also found a couple of scratches that were not marked on my contract, and had to wait for a long time (and make three calls) until someone came up from the office to check and mark them.

Pros: Good car (an Opal) for a basic level, far better than the average we usually get in the US.

Cons: Reservation confirmation sent us to a business office that was closed at the time of pick-up, and the "directions" posted on the door of the closed office were misleading. It took us nearly an hour to find the actual pick-up location, which we had to find by asking around.