Overview

Hotel New Otani Saga

1-2 Yogamachi, Saga 840-0047, Japan
+81 952 231 111

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+81 952 231 111

Overall guest ratings

7.8/10 Good
based on 289 reviews

Review highlights

  • 9.2
  • 9.0
  • 6.1
  • 5.6

Good to know

  • Great reception

Nearby

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    About

    When visiting Akamatsumachi, Hotel New Otani Saga is a great choice to consider. The lobby lounge is a great place to grab a drink, and guests looking for a bite to eat can check out Lotus, one of 3 restaurants, which serves breakfast, lunch, and dinner. Rooms offer up nice touches like deep soaking tubs and slippers, along with LED TVs and refrigerators.

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    Amenities

    • Free Wi-Fi
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Concierge service
    • Free Internet
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    7.8 Good
    based on 289 reviews
    • 9.2 "Excellent breakfast."
    • 9.0 "Perfectly clean."
      9.2 "92% said rooms were clean."
      8.8 "88% thought it was clean."
    • 8.9 "Food is delicious."
      9.2 "92% loved the menu selection."
    • 7.6 "Good service."
      8.8 "88% found the staff to be very friendly."
      7.8 "78% said the reception staff was great."
      10.0 "100% thought the service was very professional."
    • 6.7 "Rooms are ok."
      6.0 "60% thought the bathroom was big enough."
    • 6.1 "Location is acceptable."
      5.0 "Reasonably accessible by car, said 50%."
    • 5.6 "Internet is average."
    • 5.3 "Average amenities."
      6.7 "67% considered the lobby entrance to be so-so."
    • 3.3 "Vibe wasn't good."
      1.0 "90% criticized the unstylish hotel."
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    Overall rating

    7.8 Good
    based on 92 reviews
    • 9.1 "Excellent breakfast."
    • 7.6 "Good service."
      8.8 "88% found the staff to be very friendly."
    • 7.0 "High comfort."
    • 6.3 "Rooms are ok."
    • 6.3 "Location is acceptable."

    Overall rating

    7.8 Good
    based on 130 reviews
    • 7.3 "Good service."
    • 6.7 "Rooms are ok."
    • 6.0 "Location is acceptable."
    • 5.9 "Average amenities."
    • 5.7 "Average comfort."
    • 3.9 "Vibe wasn't good."
      0.8 "92% criticized the unstylish hotel."

    Overall rating

    8.1 Excellent
    based on 66 reviews
    • 8.0 "Great service."
    • 6.9 "Rooms are ok."
    • 6.0 "Location is acceptable."
    • 3.6 "Vibe wasn't good."
    Good to know
    "Great reception"
    data provided by TrustYou

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