Overview

Hyatt Regency Rochester

125 East Main Street, Rochester, NY 14604, United States
+1 585 546 1234

₹ 8,366+

Overall guest ratings

7.3/10 Good
based on 795 reviews

Review highlights

  • 8.5
  • 8.2
  • 5.3
  • 4.9

Good to know

  • Friendly service

Nearby

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    About

    Stay in Grand Style. Enjoy excellent service in downtown Rochester. The Hyatt Regency Rochester has been updated with a sophisticated new look. We are truly the ideal location for your next conference, business meeting, corporate celebration, Wedding reception, social event or a family fun weekend get-a-away. We are minutes from the Strong National Museum of Play, the illustrious Eastman Theatre and adjacent to the Rochester Riverside Convention Center.

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    Hyatt

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Concierge service
    • Gift shop
    • Laundry facilities
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Hot tub
    • Indoor pool
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free airport shuttle
    • Pets not allowed
    • Parking (surcharge)
    • Storage available
    • Wedding services
    • Non-smoking rooms available
    • Terrace/Patio
    • Internet
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    Reviews

    Guest reviews of Hyatt Regency Rochester

    Overall rating

    7.3 Good
    based on 795 reviews
    • 8.5 "Great service."
      9.3 "93% found the staff to be very friendly."
      7.4 "74% said the reception staff was great."
      7.9 "79% found the restaurant service to be one of the best."
      7.1 "Housekeeping was great, according to 71%."
    • 8.2 "Location is great."
      9.3 "93% enjoyed the restaurants & bars nearby."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "Easily accessible by car, said 100%."
    • 7.2 "Good breakfast."
    • 6.2 "Food is average."
    • 5.6 "Average cleanliness."
      5.9 "Only 59% said rooms were clean enough."
      5.2 "52% thought the cleanliness of the hotel was average."
    • 5.3 "Rooms are ok."
      5.9 "Only 59% said rooms were clean enough."
      5.5 "Beds were acceptable for 55%."
    • 4.9 "Not very comfortable."
      2.4 "76% thought it was too noisy."
      0.9 "Air conditioning was criticized by 91%."
    • 4.7 "Bad amenities."
      4.8 "52% thought the building wasn't nice."
      3.8 "For 62%, the lobby entrance was sub-standard."
      1.4 "86% thought the facilities needed updating."
      0.8 "92% complained about the elevator."
    • 3.7 "Vibe wasn't good."
      1.2 "88% criticized the unstylish hotel."
      3.8 "For 62%, the lobby entrance was sub-standard."
    • 2.5 "Disappointing internet connection."
      2.9 "71% said the wifi quality was bad."
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    Overall rating

    6.9 Good
    based on 389 reviews
    • 8.5 "Great service."
      9.3 "93% found the staff to be very friendly."
      7.2 "72% said the reception staff was great."
      8.7 "87% thought the service was very professional."
    • 7.8 "Good location."
    • 7.2 "Good breakfast."
    • 6.3 "Food is average."
    • 5.8 "Average value."
      6.6 "Breakfast prices were ok, according to 66%."
    • 5.2 "Rooms are ok."
      5.2 "Beds were acceptable for 52%."
      5.6 "Only 56% said rooms were clean enough."
    • 5.1 "Average cleanliness."
      5.6 "Only 56% said rooms were clean enough."
    • 4.4 "Not very comfortable."
      2.2 "78% thought it was too noisy."
      1.2 "Air conditioning was criticized by 88%."
    • 4.1 "Bad amenities."
      4.1 "59% thought the building wasn't nice."
    • 3.7 "Vibe wasn't good."
      1.1 "89% criticized the unstylish hotel."
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    Overall rating

    7.3 Good
    based on 222 reviews
    • 8.3 "Great service."
      9.4 "94% found the staff to be very friendly."
      7.5 "75% said the reception staff was great."
    • 8.2 "Location is great."
    • 7.1 "Good breakfast."
    • 5.7 "Food is average."
    • 5.6 "Average cleanliness."
      5.9 "Only 59% said rooms were clean enough."
    • 5.3 "Pool is mediocre."
    • 5.0 "Rooms are ok."
      1.3 "87% thought they were poorly maintained."
    • 4.8 "Not very comfortable."
    • 4.3 "Bad amenities."
      4.3 "57% thought the building wasn't nice."
    • 3.4 "Vibe wasn't good."
      1.3 "87% criticized the unstylish hotel."
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    Overall rating

    6.0 OK
    based on 135 reviews
    • 8.5 "Great service."
      9.4 "94% found the staff to be very friendly."
      7.5 "75% said the reception staff was great."
    • 8.2 "Location is great."
    • 5.9 "Food is average."
    • 5.9 "Average cleanliness."
      6.2 "Only 62% said rooms were clean enough."
    • 4.8 "Rooms are not good."
      1.2 "88% thought they were poorly maintained."
    • 4.8 "Bad amenities."
      4.9 "51% thought the building wasn't nice."
    • 4.5 "Not very comfortable."
      2.6 "74% thought it was too noisy."
    • 3.7 "Vibe wasn't good."
      1.0 "90% criticized the unstylish hotel."
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    Overall rating

    7.7 Good
    based on 47 reviews
    • 8.6 "Great service."
      9.4 "94% found the staff to be very friendly."
    • 8.5 "Location is great."
    • 5.4 "Rooms are ok."
    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Friendly service"
    data provided by TrustYou

    Recent reviews

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