Okay
4.0
Okay
4.0
Excellent
8.0
Pros:
Location is good, Restaurant has a very nice view.
Cons:
Room was not that neat, services and buffet dinner was really bad, it was not expected from ITC hotel
Okay
5.0
Pros:
Front desk staff member named Aryan helped us out by changing our room because the previous room which was allotted to us by someone else was their worst room(#109 first room allotted to us and then we immediately requested to change the room and were given room #110 right next to it which was pretty much the same coz apparently they were sold out) but later in the evening we again requested for a room change to Aryan and he gave us a good room with a sea view. Overall, this property has average rooms with very small balcony. Their restaurants have an amazing sea view and that is what I enjoyed the most during my stay(breakfast with a view). I booked the deluxe room and they have premium rooms too
Okay
4.0
Pros:
The location was ok
Cons:
Not a product of ITC
Excellent
10.0
Excellent
8.0
Pros:
The views are spectacular. The staff are good. The Indian food at the restaurant is great
Cons:
The first room offered to us was a little unclean. The bar is a little pricey
Excellent
8.0
Pros:
Breakfast was not available with more options..
Cons:
Location was good
Mediocre
2.8
Excellent
9.6
Okay
4.0
Good
7.0
Pros:
Staff and the view from their cafe
Cons:
- Food options and taste was not upto the mark - slow room service
Good
7.0
Pros:
The hotel staff were friendly and helped us to catch the government ferry to Havelock Island the next day. The hotel was clean but there was a lot of work going. I think it had just been rebranded to Welcomhotel from a different ITC brand. The food was good but because their full staff hadn't returned yet, the menu was limited.
Cons:
No WiFi for a hotel of this class. The room had an issue with the lock (pushing the door opened the lock). Sea view room had a big bush right outside the window blocking the sea view.
Poor
1.0
Pros:
Nothing as such.
Cons:
Food was horrible, found plastic stuff in food. Staff once barged into my room without knocking. Too much time taken for check-in to hotel.
Excellent
10.0
Pros:
The location
Cons:
The breakfast is very very disappointing 😕 Very cheap and less choices items Really you need to improve your breakfast
Good
7.9
Pros:
Friendly staff and the food was good, cleaning was great as house keeping was throughout the day.
Cons:
For the money you pay the rooms were just okay, no wifi at all, wifi access only in the lobby.