Overview

Mercure Pontianak

Jalan Jenderal Ahmad Yani, 91, Pontianak 78124, Indonesia
+62 561 577 888

Call

+62 561 577 888

Overall guest ratings

8.3/10 Excellent
based on 895 reviews

Review highlights

  • 9.1
  • 8.9
  • 8.1
  • 6.9

Good to know

  • Clean rooms
  • Clean hotel facilities
  • Great shopping
  • Friendly service

Nearby

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    About

    With its spacious 265 rooms in a contemporary and relaxing design, Mercure Pontianak Hotel in West Kalimantan has set a of new standards for services, style and comfort. A perfect location for business and the only Accor hotel on Equator. For business travelers in need of a place for seminars, conferences, weddings and exhibitions than can accommodate up to 600 participants, modern decorated ballroom and smaller meeting rooms with complete audio visual equipment are available.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Business centre
    • Car hire
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Playground
    • Storage available
    • Non-smoking rooms available
    • Facilities for disabled guests
    • ATM on-site
    • Concierge service
    • Laundry facilities
    • Child pool
    • Cable or satellite TV
    • Sauna
    • Free Internet
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    8.3 Excellent
    based on 895 reviews
    • 9.1 "Excellent value."
    • 8.9 "Great service."
      9.6 "96% found the staff to be very friendly."
      8.8 "88% thought the service was very professional."
      7.5 "75% said the reception staff was great."
    • 8.1 "Location is great."
      9.3 "93% liked the proximity to shopping."
    • 7.6 "Good cleanliness."
      7.7 "77% said rooms were clean."
      9.0 "90% thought it was clean."
    • 7.1 "Good breakfast."
    • 6.9 "Rooms are ok."
    • 4.2 "Internet is poor."
      3.2 "68% said the wifi quality was bad."
    • 2.4 "Horrible pool."
      1.7 "Dirty pool, said 83%."
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    Overall rating

    8.0 Good
    based on 152 reviews
    • 8.4 "Location is great."
    • 8.0 "Generally very clean."
    • 6.9 "Rooms are ok."

    Overall rating

    7.4 Good
    based on 214 reviews
    • 9.0 "World class service."
      9.6 "96% found the staff to be very friendly."
    • 8.3 "Location is great."
    • 7.9 "Good cleanliness."
      8.0 "80% said rooms were clean."
    • 7.4 "Nice rooms."
      8.0 "80% said rooms were clean."

    Overall rating

    7.3 Good
    based on 241 reviews
    • 9.1 "World class service."
      9.7 "97% found the staff to be very friendly."
    • 9.0 "Excellent value."
    • 8.3 "Location is great."
      9.4 "94% liked the proximity to shopping."
    • 7.9 "Good cleanliness."
    • 6.8 "Rooms are ok."

    Overall rating

    7.6 Good
    based on 286 reviews
    • 8.8 "Great service."
      9.7 "97% found the staff to be very friendly."
    • 7.7 "Good location."
    • 6.8 "Rooms are ok."
    • 6.4 "Breakfast is mediocre."
    • 5.9 "Average comfort."
    Good to know
    "Clean rooms"
    "Clean hotel facilities"
    "Great shopping"
    "Friendly service"
    data provided by TrustYou

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