Good to know
|Distance to city centre||1.1 km|
|Distance to airport||49.2 km|
|"Good location and nice room."||(in 19 reviews)|
|"Great location just off 5th Ave"||(in 36 reviews)|
|"More water to drink, free."||(in 13 reviews)|
|"The room was not clean 2 days."||(in 9 reviews)|
|"No other eating or cooking utensils."||(in 6 reviews)|
|"The staff is extremely rude and absolutely inflexible."||(in 8 reviews)|
Time of year
Show reviews that mention
|boiler||in 3 reviews|
|eating or cooking||in 6 reviews|
|great location||in 59 reviews|
|hot water||in 26 reviews|
|location room||in 23 reviews|
|low pressure in the shower||in 16 reviews|
|near the main streets||in 9 reviews|
|noisy early in the morning||in 9 reviews|
|old dated||in 2 reviews|
|pillows were very lumpy||in 3 reviews|
|remain||in 3 reviews|
|room is very big||in 43 reviews|
|room very noisy||in 4 reviews|
|room was a smell of damp||in 2 reviews|
|room was facing||in 2 reviews|
|staff was friendly||in 24 reviews|
|towels dirty||in 4 reviews|
The location was good. though there were quite a lot of other hotels/suites in that area. The room was large and had a balcony.
The hotel and apartment felt old. There was a safe deposit in the room but it required a key to open, and the lady in the front-desk said she doesn't have the key, and didn't seem to want to help that much. We were just looking for a basic place to spend one night and still were disappointed.
Hotel is close to 5th Ave, it’s walking distance to Walmart and all beaches are close! Perfect location! Friendly stuff, nice place to stay! I was there for 7 days, and would def come again!
Location was excellent. Good service.
WiFi had a low signal. There were few power connections to charge.
It had a full kitchen with mini fridge and stove.
The air conditioning didn’t work well
With a stay at Caracol Suite Hotel in Playa del Carmen (Gonzalo Guerrero), you'll be steps from Quinta Avenida and 10 minutes by foot from Mamitas Beach Club. Featured amenities include express check-in, a 24-hour front desk, and luggage storage.
based on 592 reviews
Things to know
- Friendly service
- Comfortable beds
Policies vary by room type and provider.
Reviews about Caracol Suite Hotel
Most popular landmarks
- Mamita's Beach Club 0.4 km
- Muelle Navega 0.6 km
- Parque 28 de julio 0.7 km
- Playa principal de Playa del Carmen 0.9 km
- Calle Quinta Avenida 0.9 km
- Yucatek Divers 1.1 km
|Playa Del Carmen||1.7 km|
|San Miguel de Cozumel||19.2 km|