Caracol Suite Hotel
Av. 10 Norte 315 Dep 1 Entre 24 Y 26, 77510 Playa del Carmen, Quintana Roo, Mexico
+52 984 147 9121
Cheapest
rate per night
8.3
Excellent
based on 592 reviews
Compare vs KAYAK
Good to know
| Distance to city centre | 1.1 km |
|---|---|
| Location rating | 9.4 |
| Nearest airport | Cancun |
| Distance to airport | 49.2 km |
Rooms
Standard rooms
₹ 3,705+
Photo
Bed type
Provider
Nightly base price
IMAGE
Unknown
₹ 3,705
per night
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Unknown
₹ 5,081
per night
Double rooms
₹ 2,568+
Photo
Bed type
Provider
Nightly base price
IMAGE
Unknown
₹ 2,568
per night
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Unknown
₹ 2,598
per night
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Unknown
₹ 3,162
per night
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Unknown
₹ 4,303
per night
Reviews
Pros
| "Good location and nice room." | (in 19 reviews) |
|---|---|
| "Great location just off 5th Ave" | (in 36 reviews) |
| "More water to drink, free." | (in 13 reviews) |
Cons
| "The room was not clean 2 days." | (in 9 reviews) |
|---|---|
| "No other eating or cooking utensils." | (in 6 reviews) |
| "The staff is extremely rude and absolutely inflexible." | (in 8 reviews) |
Traveller rating
34
27
15
8
0
Time of year
Traveller type
Show reviews that mention
+
| boiler | in 3 reviews |
|---|---|
| eating or cooking | in 6 reviews |
| great location | in 59 reviews |
| hot water | in 26 reviews |
| location room | in 23 reviews |
| low pressure in the shower | in 16 reviews |
| near the main streets | in 9 reviews |
| noisy early in the morning | in 9 reviews |
| old dated | in 2 reviews |
| pillows were very lumpy | in 3 reviews |
| remain | in 3 reviews |
| room is very big | in 43 reviews |
| room very noisy | in 4 reviews |
| room was a smell of damp | in 2 reviews |
| room was facing | in 2 reviews |
| staff was friendly | in 24 reviews |
| towels dirty | in 4 reviews |
-
OkayOct 20195.8
The location was good. though there were quite a lot of other hotels/suites in that area. The room was large and had a balcony.
The hotel and apartment felt old. There was a safe deposit in the room but it required a key to open, and the lady in the front-desk said she doesn't have the key, and didn't seem to want to help that much. We were just looking for a basic place to spend one night and still were disappointed.
-
ExcellentOct 201910.0
Hotel is close to 5th Ave, it’s walking distance to Walmart and all beaches are close! Perfect location! Friendly stuff, nice place to stay! I was there for 7 days, and would def come again!
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ExcellentJul 20198.8
Location was excellent. Good service.
WiFi had a low signal. There were few power connections to charge.
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ExcellentJun 201910.0
Great location!!
-
OkayJun 20195.4
It had a full kitchen with mini fridge and stove.
The air conditioning didn’t work well
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About
Overview
With a stay at Caracol Suite Hotel in Playa del Carmen (Gonzalo Guerrero), you'll be steps from Quinta Avenida and 10 minutes by foot from Mamitas Beach Club. Featured amenities include express check-in, a 24-hour front desk, and luggage storage.
Hotels.com
Features
8.3 Excellent
based on 592 reviews
9.4
Location
8.9
Service
2.8
WiFi
2.6
Amenities
Things to know
- Friendly service
- Comfortable beds
Check in |
15:00 |
Check out |
12:00 |
Cancellation/pre-payment
Policies vary by room type and provider.
Amenities
Parking
Free Wi-Fi
Restaurant
Air-conditioned
24-hour front desk
Terrace/Patio
Concierge service
Room service
No smoking
Pets not allowed
Storage available
Babysitting or child care
Business centre
Laundry service
Bar/Lounge
Express check out
Cable or satellite TV
Coffee shop
Safe
Airport shuttle
Disabled access
Photos
All photos (78)
Balcony (3)
Bathroom (9)
Bedroom (30)
Building (2)
All photos
01 of 62
Reviews about Caracol Suite Hotel
“The location was good. though there were quite a lot of other hotels/suites in that area. The room was large and had a balcony.”
“Hotel is close to 5th Ave, it’s walking distance to Walmart and all beaches are close! Perfect location! Friendly stuff, nice place to stay! I was there for 7 days, and would def come again!”
“Location was excellent. Good service.”
“Great location!!”
“It had a full kitchen with mini fridge and stove.”
Location
Most popular landmarks
- Mamita's Beach Club 0.4 km
- Muelle Navega 0.6 km
- Parque 28 de julio 0.7 km
- Playa principal de Playa del Carmen 0.9 km
- Calle Quinta Avenida 0.9 km
- Yucatek Divers 1.1 km
Playa del Carmen travel guide
Learn about Playa del Carmen on KAYAK
Getting around
| Playa Del Carmen | 1.7 km |
|---|---|
| San Miguel de Cozumel | 19.2 km |
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