Hotels near Lombok Intl airport

Hotels near Lombok Intl airport

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Mataram, Indonesia - Lombok Intl (LOP)
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Best hotels near Lombok Intl airport

Cleanliness
9.3
Comfort
9.3
Location
8.7
Services
9.3
Staff
9.4
Overall 9.1 Excellent
Based on 438 reviews
Cleanliness
9.3
Comfort
9.3
Location
8.7
Services
9.3
Staff
9.4

Excellent 9.0
Pros: Amazing place, beautiful, nice staff, good food, lots of extras (yoga, spa, etc)
Cons: Had a few noisy nights (lots of sounds coming from outside the property)
Excellent 10.0
Pros: Second time staying, was great again. Such nice surroundings and great food and staff
Cons: Room cleaning can be hit or miss
Excellent 9.2
Pros: Very tasty and well made bungalows, Nice and clean pools and the most well trained and freindly staff. Yoga was great
Cons: Everything was great about the property but the neighbors made alit of noise with motorsaws...
Excellent 10.0
Pros: Incredibly friendly and helpful staff, a real highlight. Beautiful garden views, in house massage/spa options, 2 pools etc great spot.
Good 7.5
Pros: There were 4-5 different styles of yoga sessions each day, so this is the place to stay if you like yoga! The villas are surrounded by coconut trees and lots of plants and flowers, which are very pretty as well as provide privacy. There are 2 great swimming pools that never got crowded so we could swim anytime. The gardens also have many cabanas where you can sit and enjoy the tranquil surroundings. We also liked the hammock on our verandah. The breakfast bowl of fruit, granola and yoghurt was excellent, as was the coffee. We had to cancel one villa because our friends had to go home early due to their father being taken seriously ill, and Mana Retreat very kindly waived the cancellation charges.
Cons: The duplex villa we were in was furnished very simply, which gave us limited space to sit and store our things. The retreat is on the edge of town about 1 km from the centre so you need transport or be ready to walk. Since it was wet season there were a lot of mosquitoes but the bed nets kept them off us at night. The restaurant only serves vegetarian + fish dishes, which were tasty but not so good if you like meat.
Excellent 9.6
Pros: Great relaxed retreat with beautiful gardens. Small restaurant onsite producing lovely vegetarian meals
Cons: No fridge in rooms , no Tea / coffee making facilities
Excellent 8.3
Pros: Pool view is great!
Cons: Breakfast
Excellent 9.0
Pros: Mana is a fantastic location and the yoga was great. Staff were extremely friendly and looked after us very well. Can’t wait to get back there next year
Cons: Not staying longer
Excellent 10.0
Pros: Very helpful staff. Amazing spa at a good price.
Mana Yoga Retreat - Kuta
Rated no. 1
9.1
Excellent 9.1
Based on 438 reviews
Details
Reviews
₹ 3,051

Cleanliness
9.1
Comfort
9.1
Location
8.8
Services
9.0
Staff
8.8
Overall 8.9 Excellent
Based on 138 reviews
Cleanliness
9.1
Comfort
9.1
Location
8.8
Services
9.0
Staff
8.8

Excellent 10.0
Pros: I just can’t say enough about our stay at this property. The service was not only the best I’ve experienced in Indonesia but I would say some of the best service I’ve ever experienced. I have over 15 years experience in luxury hospitality and I truly wish that more people had the work ethic and authentic care that the staff at the kies villas have. As far as the property and rooms are concerned I was again truly impressed. We had the bungalow and it was more impressive than even the pictures. The sheer size alone was amazing. I felt like this was a place I could live comfortably. The breakfast in the morning at the restaurant was delicious. I highly recommend the pesto scramble but my boyfriend couldn’t go without his banana pancakes. Overall I just want everyone to know how great this place is!
Cons: Everything was great!
Excellent 10.0
Pros: Great location, friendly staff, amazing breakfast options, food is great. Most of the other holidays I’ve been on we would always be keen on getting out and about and exploring the streets but here, we stayed in most of the trip because it was too comfortable! Had the in-room massage twice! Loved it that the pool was right at the doorstep of the bungalow.
Cons: There were quite a number of flies and mosquitoes - but nothing that mosquito coils couldn’t solve.
Excellent 9.7
Pros: Location, staff, style, rooms, pools, scooters, friendly service, decent wifi. heaps of areas to relax. Quiet, pretty good playlist being played the whole time in the common areas. We really liked Kies and woul go back for sure! thanks!
Cons: If the wait staff knew what wasn't available before giving out the menu that would be my only tip. We ordered a few times and then 15 mins later we would be told it was unavailable. Just a little communication in the kitchen and it would be sorted. : )
Excellent 10.0
Pros: Staff were friendly and helpful.
Excellent 10.0
Pros: Nice swimming pool and lovely stuff
Excellent 8.3
Pros: Great bungalow and tasteful decor. Staff were friendly and taking care of a handicapped kitten which was absolutely great of them.
Cons: Stairs were a bit awkward for me because I’m not very tall.
Good 7.0
Cons: Lack of management and maintenance
Excellent 9.2
Pros: The huts are beautiful and the pool area is great! Also I forgot something in my room and the staff was so nice to mail it to our next hotel! Can for sure recommend to stay if you want to explore South Lombok!
Excellent 8.3
Pros: Big and nice bungalow Possibility to rent scooters Helpful and friendly staff Refillable water
Cons: Bathroom could be improved: it is damp and after showering comes a bad smell from the drain. The shower head should be changed/cleaned more often. The bed curtain was quite dirty (yellow stains and dust).
Kies Villas Lombok - Kuta
Rated no. 2
8.9
Excellent 8.9
Based on 138 reviews
Details
Reviews
₹ 5,038

Pool
9.6
Service
9.3
Vibe
9.0
Cleanliness
8.8
Location
8.5
Overall 8.3 Excellent
Based on 165 reviews
Pool
9.6
Service
9.3
Vibe
9.0
Cleanliness
8.8
Location
8.5
Pool
9.5
Service
9.1
Cleanliness
8.9
Location
8.8
Breakfast
7.2

Excellent 10.0
Pros: Staff is so nice and so helpful. I asked an airport transfer for 10 people + 6 motos and everything was there when we arrived :) Rooms are nice, the central pool is cool. Breakfast are yummy. Thanks for having us, we are looking forward to come back soon !
Excellent 10.0
Pros: We loved the homestay! Great pool, sweet staff, clean rooms! We surfed Gerupuk and had a blast!
Good 6.7
Pros: Very nice staff and very good banana pancakes for breakfast
Cons: Very thin wall bungalows , you can here your neighbor's breathing , no privacy whatsoever. Over priced as there are many cheaper options available
Excellent 9.2
Pros: Very clean room and hot shower.
Cons: No signal on TV.
Excellent 9.2
Pros: The swimming pool, the room (cleaned almost every day!), very good breakfast juicys, motorbike rent for 50.000 a day! Good laundry service on the other site of the street. Just 10.000/kg.
Cons: The watertap broke and they porely fixed it with a plastic bag. I had to beg the next evening to get the owner with a new tap because they spoiled water for almost 24 hours... Owner fixed it in 30 seconds and he was extremely friendly and glad.
Excellent 8.8
Pros: Just lovely folk and comfy room. Pool very flash
Cons: Maybe invest in fixing some of the pool side furniture
Excellent 8.8
Pros: Loved the location, the breakfast was basic but certainly enough. The staff were great and the owner was there to collect me at airport late at night and waited as I was very late out ( We were able to book driver and use scooter to get around (very cheap at 50000IDR per day). In amongst village life easy walk into Kuta Central. The rooms are very basic and the toilet and shower are outside we love but not suited for everyone. For the budget cost it was clean, comfortable and had easy access to everything we needed.
Cons: No fridge
Excellent 10.0
Pros: Nice rooms. Nice owner and staff. Nice pool. Perfect for families. Stayed for 9 nights and will definitely stay here again.
Cons: Nothing. Everything was great.
La Bangkat Homestay - Kuta
Rated no. 3
8.3
Excellent 8.3
Based on 165 reviews
Details
Reviews
₹ 1,703

Location
9.8
Pool
9.7
Amenities
9.1
Service
8.2
Breakfast
7.2
Overall 8.3 Excellent
Based on 127 reviews
Location
9.8
Pool
9.7
Amenities
9.1
Service
8.2
Breakfast
7.2
Location
9.7
Pool
9.6
Amenities
9.1
Service
7.5
Breakfast
7.4
Pool
9.8
Location
9.8
Service
8.8
Breakfast
6.9
Room
5.6

Excellent 8.3
Pros: Very spacious rooms with airco. The pool is beautiful and clean. Al the restaurants are on walking distance.
Cons: The airco was not very powerfull and the breakfast took a little long.
Excellent 8.0
Pros: The size of bed and the location is amazing
Cons: The water flow in the shower could be better
Excellent 8.0
Pros: Laidback, comfortable, great pool area, beautiful tropical trees. The rooms are laid out in a ring around the pool area, so everyone can view the pool, it’s nice. Wifi only available on balcony, not in room, which was inconvenient. Room needs a couple of chairs as I often just had to stand or sit on the bed. Bed is comfy. Staff excellent, will bring breakfast or coffee to your room if you wish. Breakfast is good, omelette & toast or pancake and coffee is filling. Rooms are fairly basic but good value for price. Location excellent, 5 mins walk to main street, excellent fish restaurants next door, mini markets also. 5-7 mins walk to beach. Note that you need a scooter or car to get around to the nearby stunning beaches, any local in street or at hotel will help out. Note it’s same price to fly back to Bali as it is to get the very long van/boat/van.
Excellent 10.0
Cons: The pool is in a good size,perfect location and very friendly staff.
Okay 4.2
Pros: Location is good
Cons: - The hotel is next to a pub, after payment we were told that the party would last till ~11pm, which is totally acceptable. Nonetheless the party didn’t stop till 2am and my room is unfortunately direct next to the band...had to leave at 7:45 the second so I asked the staff please prepare breakfast at 7:30am, which is their starting time... it was late and I didn’t get anything. - Room is bit dirty - night shift staff doesn’t speak much English, difficult to communicate
Good 7.0
Pros: Pool and location are excellent. Good value for money.
Cons: Service is OK, could have been better. Breakfast is small portions and very limited.
Good 7.0
Pros: The staff was very helpful.
Cons: The room was dark and not very clean.
Good 7.0
Cons: The bar next door hosts a live band and DJs insome evenings- very loud, impossible to sleep until they finish!
Mediocre 3.0
Pros: Free water although it would have been nice if the cooler was plugged in so it could be cold. Breakfast was good. Good location.
Cons: The manager tried to push tours on to us when we arrived. He called a driver for a surf tour and told us they are coming when we didn't ask him to do that. He cancelled when we asked. The room was austere and uncomfortable. No decor, not enough furniture, mosquitos, bathroom was run down, there were cobwebs, no hot water, no mirror in the bathroom or soap or shampoo even though there was a place for it. Noise from club next door was very loud. Room 1 should not be rented out as it has noise problems being next to club. Or it should be heavily discounted and people should be warned and offered another room. Not worth the price relative to other options in the area, an unfortunate mistake.
Good 7.0
Pros: Amin is a very nice and helpful host. He really cares about the guests.
Kuta Cove Hotel - Kuta
Rated no. 4
8.3
Excellent 8.3
Based on 127 reviews
Details
Reviews
₹ 2,625

Amenities
10.0
Location
9.9
Breakfast
9.8
Service
9.2
Value
8.9
Overall 8.3 Excellent
Based on 112 reviews
Amenities
10.0
Location
9.9
Breakfast
9.8
Service
9.2
Value
8.9
Location
9.9
Value
8.9
Comfort
6.6
Room
5.7

Excellent 9.2
Pros: Central location. The help you to get a scooter for a cheap price. We could leave our baggages at the reception for 3 days when we went to other place in the island. Wifi was good but only in the common area. @twolivesdownunder
Cons: No water pressure, aircon didnt work very well. Anyway, it’s something common in the island.
Excellent 9.6
Pros: The place was nice, very quiet and clean. Loved to stay here:-)
Excellent 8.3
Pros: Value for money.
Cons: No hot shower.
Excellent 10.0
Pros: Amazing place to stay away from the busy main road great pricing and awesome staff don't hesitate just book
Excellent 9.2
Pros: Really nice family run place with lovely and helpful staff! Facilities are totally fine.
Cons: Water pressure in the shower could be better. Otherwise it was great.
Excellent 10.0
Pros: Everthing is good
Excellent 9.6
Pros: Nice room with AC. Within walking distance of Kuta’s center. Breakfast was also really cheap. They have scooter for rent and have a laundry service. The host is really friendly and helpful. We ended up extending our stay!
Cons: The bathroom can sometimes have an unpleasant smell, but this is something that is common in Kuta.
Excellent 8.8
Pros: Location and staff is helpful
Cons: The water pressure inside toilet too small
OYO 1259 Kuta Garden Homestay - Kuta
Rated no. 5
8.3
Excellent 8.3
Based on 112 reviews
Details
Reviews
₹ 780

Location
9.0
Service
8.3
WiFi
8.2
Breakfast
6.9
Room
5.6
Overall 8.0 Excellent
Based on 1,123 reviews
Location
9.0
Service
8.3
WiFi
8.2
Breakfast
6.9
Room
5.6
Location
8.5
Service
8.4
Value
7.0
Breakfast
6.6
Room
5.9
Location
9.0
Pool
8.8
Service
8.7
Room
5.2
Food
3.7
Location
9.0
Service
8.5
Value
7.0
Room
4.8
Comfort
4.3

dpraya Lombok Hotel - Mataram
Rated no. 6
8.0
Excellent 8.0
Based on 1,123 reviews
Details
Reviews
₹ 2,341

Value
10.0
Amenities
10.0
Service
9.6
Breakfast
8.8
Comfort
8.5
Overall 8.0 Excellent
Based on 95 reviews
Value
10.0
Amenities
10.0
Service
9.6
Breakfast
8.8
Comfort
8.5
Value
10.0
Service
9.4
Breakfast
9.0
Comfort
8.5
Pool
8.1

Okay 5.0
Pros: It was cheap
Cons: You needed your own transport
Excellent 10.0
Pros: Location is in a quiet area, which is great. Close to restaurants. Staff were really friendly and helpful. Organised us a motorbike. We also spent a night away and they kindly kept our luggage for us and when we came back, we stayed another night. Pool is an added bonus.
Excellent 8.3
Pros: What I liked: - crew was really nice and helpful (NO Problem.. ;) ) - scooters in good condition and in good price - tasty breakfast - place nice to stay for a longer time. I regret that I was there only for 4 nights.
Cons: There was no hot water, but it is normal on Lombok.
Excellent 9.2
Pros: Loved our stay at Santai Homestay. It’s great value for money with everything you need, with super comfy beds and an outdoor hot shower by the pool. The best part about our stay here was the staff, they were incredibly friendly and welcoming, and more than happy to chat and answer our many questions. We’ll definitely be back
Excellent 8.8
Pros: Comfortable, pleasant rooms and friendly, helpful staff.
Cons: Breakfast was small and limited. The omelettes were tasty but I had to order extra everyday to not be hungry. Bathroom towel mats were needed to dry your feet, coming out of the bathroom.
Excellent 9.0
Pros: The pool area was beautiful, the room was lovely and big (we did have the bigger room). The breakfast included was really good! The staff were helpful and friendly, and we could hire a scooter from them. We were offered us water bottle refills.
Cons: The room wasn’t cleaned at all in the 4 nights we were there. We didn’t receive toiletries as specified. A fridge and kettle would be useful in the room too.
Good 7.0
Pros: You know the thing is that you can't expect the best for such a price in Lombok, I enjoyed my stay since the beds were good, the AC worked and I could leave my stuff somewhere. The breakfast was also good (really liked the omelette). It was just the bathroom which would deserve some attention.
Cons: The bathroom wasn't really proper, you can take (a short of hot/cold shower, you can't change the temperature) and the tap on the sink was or very soft or exploding in your face.
Excellent 10.0
Pros: Location and friendly staff
Cons: Nil
Good 7.5
Pros: Great location. Big clean rooms.
Santai Homestay - Kuta
Rated no. 7
8.0
Excellent 8.0
Based on 95 reviews
Details
Reviews
₹ 1,135

Pool
9.8
Location
9.7
Service
9.0
Breakfast
8.0
Comfort
7.6
Overall 7.9 Good
Based on 96 reviews
Pool
9.8
Location
9.7
Service
9.0
Breakfast
8.0
Comfort
7.6

Kutamara Hotel - Kuta
Rated no. 8
7.9
Good 7.9
Based on 96 reviews
Details
Reviews
₹ 2,270

Location
9.3
Service
8.8
Comfort
8.6
Breakfast
7.3
WiFi
6.7
Overall 7.9 Good
Based on 75 reviews
Location
9.3
Service
8.8
Comfort
8.6
Breakfast
7.3
WiFi
6.7
Service
9.0
Room
5.4

Krisna Home Stay - Kuta
Rated no. 9
7.9
Good 7.9
Based on 75 reviews
Details
Reviews
₹ 1,135

Cleanliness
7.0
Comfort
7.1
Location
8.8
Services
7.0
Staff
8.4
Overall 7.8 Good
Based on 238 reviews
Cleanliness
7.0
Comfort
7.1
Location
8.8
Services
7.0
Staff
8.4

Good 6.3
Pros: Good Breakfast & garden. If you’re going to booking a room book with air conditioner other wise you can stay inside till night.
Cons: There’s a mosque not close from the home stay but it’s annoying singing super loud at 3 Am then 7 am 12 pm 2 pm 4 & 7 pm. I didn’t sleep well any day we’ve been here before two years ago and it was different also there’s a lot of new building next to. The pillow are hard and the breakfast we have to been calling for it and everyone almost every time wondering if someone will come to ask for it.
Okay 5.1
Pros: Location, the bed was okay.
Cons: Let’s just put it this way, we choose to NOT be in this room as much as we possibly could for the following reasons: mold everywhere, funky smell, the sound the bathroom door makes when you open and close it will give you the shivers, there isn’t hot water, the pillow was too big and hard as a rock and we woke up with very sore necks, the bath towels smelled like cigarette smoke, they don’t provide soap, they don’t have top sheets for the bed, only sarongs (small thin individual blankets) to sleep with, the breakfast very very ordinary and small in quantity, but hey its up to you.
Good 7.5
Pros: Peacefulness in daytime at the homestay.
Cons: The evenings, all evenings, were filled with loud music from restaurants and of course the loudness of a mosque nearby!
Good 7.9
Pros: Good location next to a mini mart and restaurant area. I only spent one night and left early in the morning, so I couldn’t try the breakfast, but in the shared area there are drinkable water, tea and local coffee free of charge. The affordable price makes sense for whoever doesn’t need any fancy accommodation.
Cons: No specific things
Good 7.9
Pros: It was clean and fairly comfortable.
Cons: It was cheap so it was basic.
Excellent 8.8
Pros: Imelda Homestay was a very nice place to stay at in Kuta. All the staff was very friendly and remembered all of the guests by name. I had a room with no aircon and asked to change, which they fixed the next day! It was a nice outdoor area where they served breakfast as well as all day coffee, tea and water free of charge. The location is perfect if you want to be close to everything Kuta has to offer. Really nice garden and a nice patio outside of every room.
Cons: The shower had a terrible pressure and I struggled a bit rinsing the shampoo out of my hair. The bathroom was very basic and could have been a bit fresher, but all in all ok!
Excellent 8.8
Pros: Besides good room, I liked the availability of tea, coffee & water 24x7, and at no additional cost. Long, thick & golden sandy Kuta Mandalika beach was just walking distance! Will recommend this home stay.
Excellent 10.0
Pros: Great for the price
Okay 5.0
Pros: The location and free breakfast were good and you got free water, coffee and tea.
Cons: The bed was super uncomfortable, shower water pressure horrible and no hot water. We asked for a proper blanket after our first night at Imelda but never got it.
Good 7.5
Pros: Good value, well located and clean.
Cons: Room only had a fan, no air conditioning. Room was basic. Shower and bathroom were not the nicest but clean. Budget accommodation - get what you pay for.
Imelda Homestay - Kuta
Rated no. 10
7.8
Good 7.8
Based on 238 reviews
Details
Reviews
₹ 780

Service
10.0
Value
10.0
Breakfast
10.0
Location
5.7
Room
5.1
Overall 7.5 Good
Based on 51 reviews
Service
10.0
Value
10.0
Breakfast
10.0
Location
5.7
Room
5.1

Excellent 8.3
Pros: Big beds in dorm room; good bathroom; good staff
Cons: Bed sheets too small, went away while moving; really tasty but small breakfast
Good 7.1
Pros: all good, the dorm room with 5 beds was great, on two floors, very spacious, clean and well decorated. breakfast was simple but nice.
Cons: just the location, a bit too far from Kuta centre and not many restaurants/shops around. the staff will drop you in the centre for free though.
Good 7.5
Pros: Good size, good free breakfast, good location and nice setting
Cons: No hot water Uncomfy mattress
Excellent 10.0
Pros: What a great place. Staff and owners are very helpful and friendly. Situated close to the beach without much traffic at night. Easy access and very safe. I highly recommend this spot...one of only two places away from home I will look forwards to returning too!
Cons: ..............
Good 7.9
Pros: Great value for money, private rooms. Solid location if your using a motor bike. Helpful & friendly staff.
Cons: Showers aren’t great but that’s pritty standard across indo.
Excellent 10.0
Pros: Excellent staff service! Someone who worked there took me to the hospital when I sprained my ankle very helpful great place to stay for backpackers.
Good 7.1
Pros: Brekkie, staff were nice too!
Cons: Unfortunately there were loads of bugs around the room so we weren't too comfortable staying there :)
Mimpi Manis Homestay - Kuta
Rated no. 11
7.5
Good 7.5
Based on 51 reviews
Details
Reviews
₹ 780

Overall 7.4 Good
Based on 2 reviews
Family Beach Hotel - Kuta Lombok - Kuta
Rated no. 12
7.4
Good 7.4
Based on 2 reviews
Details
Reviews
₹ 2,483

Overall 0.0 Poor
Based on 0 reviews
Rahayu Homestay - Kuta
Rated no. 13
0.0
Poor 0.0
Based on 0 reviews
Details
Reviews
₹ 1,064

Location
9.1
Service
7.8
Breakfast
3.6
Room
3.1
Food
3.1
Overall 6.5 Good
Based on 219 reviews
Location
9.1
Service
7.8
Breakfast
3.6
Room
3.1
Food
3.1
Location
9.2
Service
8.1
Room
3.7
Breakfast
3.3
Cleanliness
1.6
Location
9.0
Service
7.8
Room
2.3
Cleanliness
1.4
Location
9.1
Room
2.6

Good 6.0
Pros: Close to the airport & free transfers. Clean rooms.
Cons: The shower was not very warm.
Good 6.0
Pros: The shuttle to the airport was good
Cons: Room was a little run down and the water to the toilet was leaking.
Poor 1.0
Pros: Nothing
Cons: Old, moldy rooms, dirty bathroom, bad breakfast
Okay 5.0
Cons: Where meant to get me from airport but forgot !!
Good 7.0
Pros: Beautiful swimming pool
Cons: Food
Mediocre 2.0
Pros: I can't recall anything.
Cons: Room was not very clean, falling apart in places, with an air conditioner that hardly worked and should have been turned on prior to my arrival.
Okay 5.0
Pros: It is very close to the airport for late arrivals/early departures.
Cons: Although I had agreed on the pick up from the airport and provided my flight details, I couldn't find my driver at the arrivals. No idea if he was hiding or just didn't come. The rooms are not dirty but with with a layer of a solid limescale buildup, so that even if they are being cleaned it doesn't look and feel clean. Flaking ceilings, mouldy electricity outlets etc. The place isn't very well kept and has seen better days. Wifi only at the reception.
Good 6.7
Pros: Convenient location to Airport
Cons: It’s old and tired.
Mediocre 3.0
Pros: nothing at all
Cons: very bad experience for this staying. no shuttle picking up service when i arrived at the airport until my local friend called the staff of the hotel. i booked 2 rooms with one room for 2 persons including breakfast coupon and the other room without breakfast soupon. then i asked for 2 persons breakfast coupon, the staff enen argued with me i could get 1 person coupon only. i really didn't like the staff's attitude. fortunatelly, my local friend and i had breakfast. if my local friend couldn't eat, i must be mad for that...
Grand Royal Bil Hotel - Kuta
Rated no. 14
6.5
Good 6.5
Based on 219 reviews
Details
Reviews
₹ 1,916

Location
9.2
Pool
6.7
Service
6.6
Comfort
6.1
Amenities
4.8
Overall 5.5 Okay
Based on 133 reviews
Location
9.2
Pool
6.7
Service
6.6
Comfort
6.1
Amenities
4.8
Location
9.4
Service
6.8
Amenities
4.3
Room
2.8
Cleanliness
1.3

Okay 4.6
Pros: Location was fine, on the edge of town about a ten minute walk to the beach. Aircon in second room worked well.
Cons: On arrival the staff didn’t acknowledge us, not even the front desk staff. We had to grab their attention to check in, however still didn’t receive a smile or hello. We thought this was a bit weird, but it didn’t really phase us much. We were shown to our room by a young lad who seemed to be a trainee, on entering our room he ran into the bathroom and began flushing the toilet repeatedly, which we presumed was to either clean it or check if it was working. The toilet bowl was stained. Our aircon didn’t work. They offered us to change rooms or wait for the air con to be fixed (which they said they didn’t know how long this would take), so we accepted the room change. The second room thankfully had working aircon. Unfortunately we found the bed sheets to be stained all over (one sheet had a crusty yellow dried substance on it). Bathroom was honestly filthy. The toilet was again stained brown, and actually didn’t flush at all. The bathroom smelled foul, there was also a dead worm on the floor with ants eating it in the shower. The general grounds looked like they were once nice, however things look to have fallen into disrepair over the years. The seats around the pool had moss growing on them and were generally in poor condition. There was rubbish and debris littering the grounds... I could go on and on. We checked out after one night despite having booked for 2.
Poor 1.0
Pros: The place is quite spacious and has a nice pool area. Besides that everything is not how it looks like.
Cons: The rooms are very old, towels have holes, walls are dirty and scratched. In one room the AC was barely working (very difficult to turn it on). The toilet kept breaking and the sink was leaking. Additionally the last day of our stay we were robbed. Someone walked into two rooms when we were not there and stole a few hundred rupiah from each person. Probably someone from the personnel but we never found out. The staff wasn't helpful and the manager talked to us on the phone and refused to come over and help us solve the problem.
Mediocre 2.5
Cons: Facilties (swimming pool) in bad condition, staff not helpful, the breakfast very basic (menu, no good quality), rooms in bad condition (walls, boards), towels not clean/fresh overall the whole hotel is in very bad condition.
Excellent 9.2
Pros: I felt safe (solo female traveler). Excellent swimming pool. Very comfortable bed and pillow. Beautiful gardens. Quiet and peaceful hotel. Sunrise view from pool view room is stunning. Location is a 7ish minute walk to main intersection of Kuta. Cold Bintang available in the small shops across the road from hotel.
Cons: One staff member playing loud computer game around the pool area. Thankfully he moved away when I asked him to turn the noise off/down. Not many options for food extremely close by. This is ok with me, but other guests might not like the extremely basic rooms (no fridge or safe). Some peeling paint and loose powerpoint.
Mediocre 2.0
Pros: The room was reasonable in size. We left after the second day. I cannot recommend this resort. It appears that it was a fantastic resort 20 or 30 years ago, but unfortunately hasn't had any up-keep in the last 20 years.
Cons: The air-conditioner didn't work ( air-conditioning is a necessity!) The door to the toilet was missing the locking apparatus- I think it had been taken away by the cockroaches that had infested the hole were the lock had been previously. there was no soap or toiletries provided. There was no minbar - the room didn't come with the fridge as was indicated in the booking paperwork. There was no telephone in the room. The wifi signal was there but poor. The pool was tepid and needed to be filled (it was about 40cm from the top), but I guess the toad that was in the pool was enjoying himself. The tiles around the pool were broken. The pool had no shade /umbrellas. The pool bar looked like it hadn't been in use for 10 years. The breakfast was small. There was only one other guest staying at the facility whilst we were there. We changed rooms after the first night, and in the next room the air conditioner worked and there was soap. the door to the toilet was also broken in the second room. The grounds needed a good mow. We left after the second day. I cannot recommend this resort. It appears that it was a fantastic resort 20 or 30 years ago, but unfortunately hasn't had any up-keep in the last 20 years.
Good 7.0
Pros: the big open space and palms are wonderful..the bungalows are well separated, clean and quiet. the distance from the noise of Kuta is a blessing! The older staff are very helpful, courteous and kind ..
Cons: the younger staff seem to find it difficult to separate themselves from their 'phones..even to assist the guests. The place is becoming more and more run down and needs some radical repairs - especially the pool and it's surrounds. Having said that, it's still adequate and useable..
Mediocre 3.8
Pros: Not much
Cons: The bathrooms absolutely stink, the green areas are all dead and the pool has never been cleaned. Avoid this hotel!
Okay 4.6
Pros: Leaving to another place.
Cons: Although the staff were very helpful and polite the rooms, bathrooms and grounds seemed both unclean and inadequate! We booked a bungalow and on arrival we got places in another room which was not the room advertised on the booking further more it was two single beds and the aircon wasn’t working at all. We were then moved to another room with the aircon working however the bathroom was beyond disgusting (no towels and mould). Again with two single bed when we had booked for a bungalow. We had planned to stay 3 nights and ended up leaving after the first night. All in all over priced and a dissatisfied.
Kuta Indah Hotel - Kuta
Rated no. 15
5.5
Okay 5.5
Based on 133 reviews
Details
Reviews
₹ 1,277

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