Overview

Hospes Puerta de Alcalá

Plaza de la Independencia 3, 28001 Madrid, Madrid, Spain
+34 914 322 911

₹ 13,629+

Overall guest ratings

8.9/10 Excellent
based on 718 reviews

Review highlights

  • 9.6
  • 9.1
  • 6.8
  • 5.8

Good to know

  • Impressive bathroom
  • Wonderful sightseeing
  • Spacious rooms
  • Friendly service

Nearby

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    About

    Putting you in a great location within a 15-minute walk of Prado Museum and El Retiro Park, Hospes Puerta de Alcalá offers an airport shuttle (available on request) for EUR 90 per vehicle roundtrip. Guests can visit the spa to indulge in Thai massages, Ayurvedic treatments, or mani/pedis, and Spanish cuisine is served at Independencia, which is open for breakfast, lunch, and dinner. A bar/lounge and a fitness center are other highlights, and rooms at this luxurious hotel offer up nice touches like premium bedding and rainfall showerheads.

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    Amenities

    • Parking
    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Business centre
    • Car hire
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Beauty salon
    • Cable or satellite TV
    • Coffee shop
    • Babysitting/child care services (surcharge)
    • Steam room
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    Reviews

    Guest reviews

    Overall rating

    8.9 Excellent
    based on 718 reviews
    • 9.6 "Terrific location."
      9.2 "92% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "Near to public transport, according to 100%."
    • 9.1 "World class service."
      9.8 "98% found the staff to be very friendly."
      8.6 "86% thought the service was very professional."
      7.3 "Housekeeping was great, according to 73%."
    • 8.2 "Comfort level is high."
      9.2 "92% thought rooms were spacious."
      9.0 "90% said the beds were comfortable."
      10.0 "100% liked the big bathroom."
    • 7.7 "Good breakfast."
    • 7.6 "Nice rooms."
      9.2 "92% thought rooms were spacious."
      7.2 "72% were happy with the bathroom."
      9.0 "90% said the beds were comfortable."
      8.2 "82% thought the view was good."
      10.0 "100% liked the big bathroom."
      7.8 "78% appreciated the modern rooms."
    • 6.8 "Sufficient wellness & sports facilities."
    • 5.8 "Average cleanliness."
      6.1 "Only 61% said rooms were clean enough."
    • 3.9 "Value below average."
      0.0 "100% said the breakfast was too expensive."
    • 1.7 "Disappointing internet connection."
      1.9 "81% said the wifi quality was bad."
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    Overall rating

    8.9 Excellent
    based on 481 reviews
    • 9.4 "Terrific location."
      9.0 "90% liked the proximity to sightseeing."
    • 9.2 "World class service."
      9.9 "99% found the staff to be very friendly."
      8.3 "83% thought the service was very professional."
      7.9 "79% said the reception staff was great."
    • 8.1 "Comfort level is high."
      9.3 "93% thought rooms were spacious."
      8.8 "88% said the beds were comfortable."
      10.0 "100% liked the big bathroom."
    • 7.5 "Good breakfast."
    • 7.2 "Nice rooms."
      7.1 "71% were happy with the bathroom."
      9.3 "93% thought rooms were spacious."
      8.8 "88% said the beds were comfortable."
      8.1 "81% thought the view was good."
      10.0 "100% liked the big bathroom."
    • 6.9 "Sufficient wellness & sports facilities."
    • 5.9 "Average cleanliness."
      6.4 "Only 64% said rooms were clean enough."
    • 5.9 "Food is average."
    • 4.2 "Value below average."
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    Overall rating

    9.0 Excellent
    based on 86 reviews
    • 9.7 "Terrific location."
    • 9.1 "World class service."
      9.8 "98% found the staff to be very friendly."
    • 8.0 "Vibe was good."
    • 7.7 "Good breakfast."
    • 7.2 "Nice rooms."
      7.0 "70% were happy with the bathroom."

    Overall rating

    8.9 Excellent
    based on 150 reviews
    • 9.6 "Terrific location."
    • 8.9 "Great service."
      9.8 "98% found the staff to be very friendly."
      8.8 "88% thought the service was very professional."
      8.1 "81% said the reception staff was great."
    • 8.5 "Comfort level is high."
      9.3 "93% thought rooms were spacious."
    • 8.5 "Vibe was good."
    • 7.7 "Good breakfast."
    • 6.8 "Sufficient wellness & sports facilities."
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Good to know
    "Impressive bathroom"
    "Wonderful sightseeing"
    "Spacious rooms"
    "Friendly service"
    data provided by TrustYou

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