Pros: Easy renting it @ the airport, friendly staff
Cons: The walk to & from the terminal. Also no one to show me different features such as turning off & on wipers, how to work the sun roof, didn't know there was a lever in the car to release the fuel door. Twice the vehicle I wanted wasn't there.review from
Friendly counter staff
Pros: They were friendly and seemed interested that everything for our group was set up wellreview from
Pros: Straight forward check-in and drop-off.
Cons: N/Areview from
Ash and mike
Pros: Ease of rental and options of vehicle
Cons: N/areview from
Great overall experience
Pros: Quick service - nice, clean and good car.
Cons: Considering i was driving in the Kootrnays i really wish i had snow tires on! Some very dangerous driving and the tires were all seasons - not ideal for high mountain driving.review from
Check the tires carefully
Pros: Nice vehicle, leather, heated seats and steering wheel and automatic start and lights
Cons: The tires were awful. I was to go over mountain passes and insisted on winter tires. With only a couple of cars left they did give me their AWD and they said the tires were rated as mud/snow they were bald. Scary on the passes!!!review from
Pros: Excacylg as booked. Outstanding and fast service. Hardly any wait time even with a long line!review from
Pros: New car...that was hybrid when idling. Nice size, comfortable seats, and very professional people helping out at start, finish, and when we had the problem with the balancing of the wheels. Thank you!
Cons: The only problem we had was related to the balancing of the wheels. I think that when the winter tires were exchanged for the summer ones, the balancing should have been done a bit more carefully. We lost part of a day while we waited for the wheels to be balanced when it became a problem one week in to the trip. Maybe something to do with lugs too?? Oh...and the fob didn't work when we were going on to the ferry! Fortunately, it started to work again! A bit stressful!review from
Great customer service at counter
Pros: Both agents that helped me check out and sign my rental car were friendly, courteous and knowledge making for a simple streamlined transaction.review from