Book Hertz hire cars in Portland

Reviews for Hertz in Portland

Recent reviews

Traveller rating

Wonderful

51

Very Good

31

Good

9

Okay

21

Fair

15

Mediocre

0

Poor

96

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pick up the carwrong location

car was cleangreat experience

car availablecustomer service

rented a carnever rent

friendly staffcar was dirty

location was closedcredit card

pick up and drop

10.0

Great, friendly customer service. I received a free upgrade when there weren't any cars remaining in my class.Reviewed 11 Jan 2023

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10.0

They worked through a crazy time to get us the type of car we needed to continue our trip in unpredictable weather.Reviewed 1 Jan 2023

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10.0

I rented from the downtown Portland Hertz office instead of at the airport due to large price difference. When I called the Hertz agent to find out which Max tram stop was closest to the office, the agent did not know where the Hertz office was located relative to the tram line. That would be helpful information.Reviewed 2 Nov 2022

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6.0

Pick up was a nightmare, got sent back and forth up and down to 2 different floors, eventually got sent to a pick up area and was told 'go to area 3'. We go and there's nobody there...we come back...'which car is ours'...and are told 'just take any car'. So we take a car that is the size we wanted, are told it's fine then as we leave the parking lot, a woman scans the car and tells us it's not driveable, so we have to go back in and find another car and rinse and repeat. It was a pretty poor experience, par for the course with hertz.Reviewed 21 Oct 2022

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2.0

They never gave us the rental even after paying for itReviewed 19 Oct 2022

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6.0

Hertz Pine Street location is in a very seedy area and I felt uncomfortable as a woman alone. Only 4 blocks walk to the metro train to the airport if you don't mind walking near homeless tent encampments on the sidewalks.Reviewed 18 Oct 2022

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2.0

I requested car rental quotes for Portland PDX, KAYAK GAVE ME A QUOTE FROM THE DOWNTOWN HERTZ LOCATION. HAD TO CHANGE RENTAL COMPANIES AT THE AIRPORT AT CONSIDERABLE EXTRA COST.Reviewed 18 Oct 2022

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2.0

No where near PDX airport. Had to retrieve own car from 7th floor/rooftop. Had to return own rental to 5th floor. Vehicle had maintenance message nearly whole trip. Then they charged an extra $97 for what? We refueled just before dropping off. I have surrendered Hertz Gold membership, never again! Kayak you should be ashamed for helping Hertz con customers. Possibly never use you again either.Reviewed 17 Oct 2022

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2.0

Had booked my car for Portland airport. Stood in line for 40 minutes just to be told that my booking is for downtown. took an Uber to downtown and asked kindly the person if I could return it at the airport but he flat out refused. Horrible location and had to park on the sixth floor of this dilapidated building with a lot of shady elements around. waited for Uber to get back to the airport again. Where has the courtesy go on in this country!.Reviewed 10 Oct 2022

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2.0

Why additional $200 charge? Who authorized it? It’s a random business , nobody checked the car at return, and we experienced $200 bill in addition, no clue of what it is. We returned full tankReviewed 5 Oct 2022

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2.0

The car died on me within hours or renting. They had no other cars so i was carless for the trip. They are not returning my money either..Reviewed 4 Oct 2022

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2.0

When I showed up to get the car I booked, they had rented them all out, and just told me I was out of luck. Worst customer service experience I've had in a very long time.Reviewed 29 Sep 2022

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• What is the most popular car hire from Hertz in Portland?

  Compact (Nissan Versa or similar) is the most frequently booked car hire type from Hertz in Portland.

• How many car hire locations does Hertz have in Portland?

  Hertz has 5 hire locations in Portland. Take a look at our Hertz hire location map to find the best car hire near you.

• Does Hertz have a car hire location at the airport: Portland airport (PDX)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Portland airport (PDX)?

  Yes