Book Hertz hire cars in El Paso

Reviews for Hertz in El Paso

Recent reviews

Traveller rating

Wonderful

10

Very Good

3

Good

1

Okay

1

Fair

1

Mediocre

0

Poor

7

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friendly staff

2.0

They didn’t have any cara to rent me at 10 in the morning. And I wouldn’t have known if I didn’t call them to ask a question.Reviewed 14 Nov 2023

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2.0

No cars available for 2 hours despite having a reservation. Total mayhem at the rental booth. Staff was unprofessional and rude. Won’t be renting from Hertz again.Reviewed 13 Oct 2023

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10.0

Not a fan of the Explorer, but that is a vehicle/Ford design thing and not Hertz. The rental company themselves has been nothing but amazing.Reviewed 12 Oct 2023

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2.0

The car rental ended up being off-site from the airport, and they didn't have a shuttle. I had to get a surprisingly expensive uber to get to the car pick up, and it wasted time as well as money. I later called to figure out if I could drop the car off late and drop it off at the airport hertz. I was told yes to both, but I had to make several calls to find out because the off-site hertz was closed. When I dropped it off at the airport, they charged me again for a drop-off site change.Reviewed 14 Nov 2022

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10.0

This El Paso location is about a 5 minute drive from the airport, but totally worth the effort to get there. We completely avoided the long line at the Hertz in the airport and were in and out within 15 minutes with our car. The staff were very friendly and efficient. This was by far the smoothest rental car experience I've ever had.Reviewed 30 Nov 2021

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4.0

full answers to my questions. not trying to charge me for gas when she gave to me with 1/2 tank and I returned it with 1/2 tank. charging for roadside assistance when I told her I already had AAAReviewed 15 Nov 2021

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10.0

Good customer serviceReviewed 2 Nov 2021

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4.0

Pros:Son pésimos y nunca pude recoger mi cocheCons:Solo expliqué con la verdad las cosasReviewed 17 May 2021

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2.0

Pros:Store was closed at my scheduled pick up.. II lost. Whole night of travel. First car was dirty . Had and wipe down windows to see right. The front wheel had a huge “ chunk” missing from it and I had to exchange the car after I drove the car 10 hours. Very unsafe! The rear view mirror would fall off with bumps. Very unsafe. The front wheel had no under carriage. I was initially told the car had been checked... I seriously doubt it. When I called the closest hertz the manager ( regionall) was rude and unwilling to help. I had to drive to the airport to exchange it. The second car was much better and staff at airport (Austin) was great!Cons:Read my comments. I could be reimbursed . It was ridiculous!Reviewed 22 Mar 2021

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10.0

Pros:Staff was friendly and was able to get me on my way quickly.Cons:Vehicle could have been full when I picked it up instead at half tank, making easier to return fullReviewed 12 Dec 2020

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10.0

Pros:The comfort of the car.Cons:Nothing!Reviewed 8 Oct 2020

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10.0

Pros:yes and yesCons:n/aReviewed 8 Sep 2020

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• What is the most popular car hire from Hertz in El Paso?

  Intermediate (Toyota RAV4 or similar) is the most frequently booked car hire type from Hertz in El Paso.

• How many car hire locations does Hertz have in El Paso?

  Hertz has 6 hire locations in El Paso. Take a look at our Hertz hire location map to find the best car hire near you.

• Does Hertz have a car hire location at the airport: El Paso airport (ELP)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from El Paso airport (ELP)?

  Yes