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2.0
I had no problem with Hertz. My problem was with Kayak. The deal was $12 per day for 21 days. That makes US$336, which converts to about CAN$440: not the $555.71 that I was charged. I received a no reply email which said that a receipt was attached, but there was no attachment, which meant that I could not challenge the credit card charge. I will never again use Kayak.Reviewed 6 Jan 2023
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10.0
The staff was very friendly and did not shy away from any questions I asked in detail. I was fortunate for them to track down a Car with winter tires which made my Trip to Banff all the more enjoyable. I had no issues with pickup and drop off. I could not ask for anything more!Reviewed 14 Nov 2022
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10.0
Customer Service was Excellent and Very Friendly Staff.Reviewed 31 Oct 2022
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10.0
The gas consumption of Camry is goodReviewed 23 Oct 2022
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6.0
It was fine overall. Post pandemic prices mean it’s hard to be a regular customer. I used to spend thousands every year at Budget. Hertz had the best deal for this period. The staff were all by the book. When I had to swap my car in Calgary at the airport, the staff were really great and friendly.Reviewed 10 Oct 2022
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8.0
State that the tax (GST) was owing alongside the $1.00 to the retailer, not just $1.00.Reviewed 6 Oct 2022
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10.0
Would rent from them again.Reviewed 19 Sep 2022
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10.0
Great Hertz team in Edmonton... they simplified things, got me a nicer car... great group of guys.Reviewed 29 Aug 2022
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8.0
Good customer serviceReviewed 27 Aug 2022
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10.0
Joe was so helpful and accommodating when I made an error in my booking. He saved our trip and I am so grateful. Excellent customer service!Reviewed 13 Aug 2022
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10.0
Great price, comfortable car, and super helpful attendants. Best experience renting a car I’ve had.Reviewed 17 Jul 2022
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4.0
Rear tire vibrates the whole time. Flat spot or out of balance. Terrible vibration at 80-90kph. Felt like I was delivering their car back to BC. Should have got a discount for that. Otherwise a good car.Reviewed 11 Jul 2022
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