8.0
Pros:Staff was courteous and effective.Reviewed 23 Apr 2021
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7.2
Pros:Great price. Professional service. All excellent except I got a dirty car.Reviewed 27 Apr 2019
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6.8
It was good not greatPros:I ordered a Van. They upgraded me to a Ford Explorer, which was very nice. The guys had a great personalityCons:They gave me a free tank of gas, which was not a free tank of gas at all. They expected me to drive around and return on E. They didn’t explain how to use or not use the expass. The car was not clean. Food, clothes and shoes were left in the car.Reviewed 27 Nov 2018
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8.0
Pick up /Drop offPros:The pick up and people in Annapolis were fantastic and beyond helpful. That is the only reason I would ever use hertz or suggest using hertz to anyone else.Cons:There is nothing I can say I didn't like about Annapolis besides their heat wasn't working. Maybe look into upgrading that building for your employees.Reviewed 12 Jan 2018
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2.0
Dont do itPros:NothingCons:Car was dirty Had to take it to get a new oneReviewed 19 Sep 2017
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8.0
Pros:Fair price, great service!Cons:Was not given the class of vehicle I paid for.Reviewed 31 Aug 2017
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8.8
Cons:A week since drop off, I have not received the final receipt of the costs. That makes it difficult to rate money for value. Had my experience in these things before, so I cannot give you a final ratingReviewed 4 Jul 2017
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9.6
Pros:Quick easy efficient. Employee was courteous and friendly.Cons:Although billed as non smoking the car had a bit of a stale cigarette odorReviewed 2 Apr 2017
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7.2
Pros:Excellent value for weekend rate and car sizeCons:Location check in was problematic. Not very friendly or helpful.Reviewed 21 Feb 2017
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