Overview

Crowne Plaza Hamburg - City Alster

Graumannsweg 10, 22087 Hamburg, Hamburg, Germany
+49 40 228 060

₹ 6,507+

Overall guest ratings

8.1/10 Excellent
based on 4,333 reviews

Review highlights

  • 9.0
  • 8.8
  • 8.7
  • 5.2

Good to know

  • Professional service
  • Near city centre
  • Close to public transport

Nearby

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    About

    Upmarket Hamburg hotel near Außenalster Lake, with meeting rooms and train links to the city centre Located in the quiet Hohenfelde district, Crowne Plaza® Hamburg - City Alster hotel is eight minutes' walk from Uhlandstraße U-Bahn station from where you can reach the city centre in 10 minutes. A 20-minute drive takes you to Hamburg Airport, and we offer on-site parking for a fee. Hamburg HBF Station is a six-minute bus ride from Graumannsweg bus stop, three minutes' walk from the hotel. Host up to 180 guests in the eight meeting rooms. Our Crowne Plaza Meetings Director is on hand to ensure your event runs smoothly, and there's free WiFi throughout the hotel. We're a 15-minute drive from both Congress Center Hamburg and Hamburg Messe. Nearby Außenalster Lake offers watersports and a popular jogging track, while the restaurants, bars and shops of the trendy St. Georg district are within walking distance. City-centre shopping and entertainment, including the Elbephilharmonie concert hall and harbour area of St. Pauli, are a short U-Bahn ride away. Our Sleep Advantage Programme ensures you'll get a good night's rest, and our 24-hour fitness centre means you need never miss a workout. Try tempting local specialities at our elegant Blue Marlin restaurant, then unwind with a drink in the King George bar with its outdoor terrace.

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    InterContinental

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Business centre
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Concierge service
    • Laundry facilities
    • Cable or satellite TV
    • Free Internet
    • Parking (surcharge)
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.1 Excellent
    based on 4,322 reviews
    • 9.0 "Terrific location."
      9.1 "City centre within easy reach, said 91%."
      9.3 "Near to public transport, according to 93%."
      9.4 "94% thought it was easy to get to the train station."
      9.6 "Easily accessible by car, said 96%."
      8.8 "88% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      7.3 "73% liked the proximity to sightseeing."
    • 8.8 "Great service."
      9.5 "95% found the staff to be very friendly."
      8.0 "80% thought the service was very professional."
      7.9 "79% said the reception staff was great."
      7.3 "73% were happy with the room service."
    • 8.7 "Breakfast is good."
    • 8.4 "Very good internet connection."
      7.8 "78% said the wifi quality was great."
      10.0 "100% thought it was a great value."
    • 5.8 "Pool is mediocre."
      5.7 "Only 57% thought the pool was clean."
    • 5.2 "Average comfort."
      6.2 "Beds were acceptable for 62%."
    • 5.1 "Vibe was decent."
    • 4.9 "Rooms are not good."
      2.1 "79% said rooms were small."
      2.5 "75% complained about the bathroom."
      0.9 "91% thought they were poorly maintained."
      1.6 "For 84%, the rooms looked old."
      2.2 "78% found problems with the furniture."
      0.8 "92% criticized the small bathroom."
      1.5 "Air conditioning was criticized by 85%."
      2.8 "72% said the bathroom was dirty."
      3.0 "70% had problems with the shower."
      3.6 "64% were disappointed with the minibar."
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    Overall rating

    8.1 Excellent
    based on 2,852 reviews
    • 9.1 "Terrific location."
      9.3 "City centre within easy reach, said 93%."
      9.3 "Near to public transport, according to 93%."
      9.6 "Easily accessible by car, said 96%."
      9.5 "95% thought it was easy to get to the train station."
      7.2 "72% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.8 "Breakfast is good."
    • 8.8 "Great service."
      9.4 "94% found the staff to be very friendly."
      7.9 "79% thought the service was very professional."
      7.2 "72% were happy with the room service."
    • 8.1 "Very good internet connection."
      7.6 "76% said the wifi quality was great."
    • 6.6 "Average cleanliness."
      6.4 "Only 64% said rooms were clean enough."
    • 5.1 "Average comfort."
      6.2 "Beds were acceptable for 62%."
    • 5.1 "Vibe was decent."
    • 4.7 "Rooms are not good."
      2.0 "80% said rooms were small."
      2.4 "76% complained about the bathroom."
      0.6 "94% thought they were poorly maintained."
      1.7 "For 83%, the rooms looked old."
      0.8 "92% criticized the small bathroom."
      2.6 "74% found problems with the furniture."
      1.6 "Air conditioning was criticized by 84%."
      3.0 "70% had problems with the shower."
      2.6 "74% said the bathroom was dirty."
      3.7 "63% were disappointed with the minibar."
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    Overall rating

    8.2 Excellent
    based on 605 reviews
    • 9.1 "Excellent breakfast."
    • 9.0 "Terrific location."
      8.9 "City centre within easy reach, said 89%."
      9.2 "Near to public transport, according to 92%."
    • 8.7 "Great service."
      9.5 "95% found the staff to be very friendly."
      7.8 "78% thought the service was very professional."
      7.9 "79% said the reception staff was great."
    • 6.1 "Pool is mediocre."
    • 5.3 "Average value."
    • 5.1 "Average comfort."
      6.0 "Beds were acceptable for 60%."
    • 5.1 "Vibe was decent."
    • 5.1 "Rooms are ok."
      6.0 "Beds were acceptable for 60%."
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    Overall rating

    8.2 Excellent
    based on 216 reviews
    • 9.0 "Terrific location."
      8.9 "City centre within easy reach, said 89%."
    • 8.8 "Breakfast is good."
    • 8.8 "Great service."
      9.4 "94% found the staff to be very friendly."
      7.8 "78% thought the service was very professional."
    • 7.7 "Good amenities."
      7.6 "76% thought the building was wonderful."
    • 5.8 "Pool is mediocre."
    • 5.5 "Vibe was decent."
    • 5.3 "Average comfort."
      6.4 "Beds were acceptable for 64%."
    • 4.9 "Rooms are not good."
      2.6 "74% complained about the bathroom."
      1.6 "Air conditioning was criticized by 84%."
      2.5 "75% said rooms were small."
      1.8 "For 82%, the rooms looked old."
      1.0 "90% thought they were poorly maintained."
    • 4.3 "Wellness & sports facilities were not very nice."
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    Overall rating

    8.0 Good
    based on 648 reviews
    • 8.9 "Great service."
      9.4 "94% found the staff to be very friendly."
      8.1 "81% said the reception staff was great."
      8.3 "83% thought the service was very professional."
    • 8.7 "Location is great."
      8.9 "City centre within easy reach, said 89%."
    • 8.4 "Very good internet connection."
      7.9 "79% said the wifi quality was great."
    • 8.1 "Breakfast is good."
    • 5.5 "Average comfort."
      6.8 "Beds were acceptable for 68%."
    • 5.2 "Vibe was decent."
    • 4.9 "Rooms are not good."
      2.6 "74% said rooms were small."
      2.8 "72% complained about the bathroom."
      2.2 "78% found problems with the furniture."
      0.8 "92% thought they were poorly maintained."
      1.4 "For 86%, the rooms looked old."
      3.7 "63% were disappointed with the minibar."
      2.8 "72% said the bathroom was dirty."
      0.9 "91% criticized the small bathroom."
      3.2 "68% had problems with the shower."
    • 4.6 "Value below average."
      0.8 "92% said the breakfast was too expensive."
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    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Lake Hotel
    Guests say this is a nice lake hotel.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Professional service"
    "Near city centre"
    "Close to public transport"
    data provided by TrustYou

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