Pros: The car was ready when I needed it. The car was the size I had requested. Customer service was excellent The location of the pickup was better than expected.review from
Clean car. Drop off not very clear.
Pros: The car I rented was clean and almost brand new. I had it for 9 days and enjoyed driving it (2017 Impala)
Cons: The drop off process wasn't explained very well.review from
Casey at the counter was incredible!!!
Pros: The customer service at the desk was the best I have ever experienced. Casey was the best. I wish he could teach a class on how customer service is the core to a company. The transaction was smooth and fast, he explained everything and got us on our way in no time.
Cons: There were some water bottle caps in the car and the car didn't look like it was vacuumed in the trunk.review from