Book Europcar hire cars in Berlin

Reviews for Europcar in Berlin

Recent reviews

Traveller rating

Wonderful

1

Very Good

0

Good

0

Okay

0

Fair

0

Mediocre

0

Poor

4

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2.0

We came to Europcar, provide booking, all necessary documents as driving license, passport, address of living, etc. But after some security check, it was refused to provide a car for us, without any explanation, the only that Europcar colleague said that you pay on rentalcars, so contact with them. Thats all. So for current moment we didn't receive a car and didn't receive money back. So I'd not prefer to answer on question "How you satisfied ?" . . .Reviewed 14 Mar 2022

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1.9

The staff was probably racist. I observed her behavior to other German-speaking customers. The staff tried to provide a SW car which I rented sedan. ZERO customer service and handling. For the upgraded final car, they told me that the car was white, but the car came black, and in the key sticker it was still written white for the black car. I requested the staff to talk with their supervisor but staff said I cannot speak with a supervisor. Finally, the staff told me that the car was at -3 level of the parking, which they were supposed to give me the car in front of the office. I went to -3 to have the car but the car wasn't there. Then I went to -2 again, the car wasn't there. Then I went to the office again to ask the staff where was the car. The answer was: I DON'T KNOW! Who would know the place of the car if the staff wouldn't know? It was a nightmare!!!Reviewed 8 Sep 2021

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10.0

Pros:Drop off was very easy and fast.Cons:It was perfect.Reviewed 4 Jun 2019

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2.0

Cons:Paid for car but the the branch cancelled reservation. Took over a week to get refund. Do not rent from Europcar - Berlin.Reviewed 17 Apr 2019

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4.4

Pros:Nothing. Europcar was horrible.Cons:I reserved a car online. Europcar charged my credit card over $1000, then ten minutes later sent me an email telling me they had no rental cars available. I waked 30 minutes to the branch only to be told there was nothing they could do. It took them ten days to refund the money. Horrible.Reviewed 17 Apr 2019

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2.0

The rental company had problems with insurancePros:The wanted to insure the car and me to pay more 120 eurosReviewed 14 Jan 2017

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• What is the most popular car hire from Europcar in Berlin?

  Premium (Audi Q3 or similar) is the most frequently booked car hire type from Europcar in Berlin.

• How many car hire locations does Europcar have in Berlin?

  Europcar has 22 hire locations in Berlin. Take a look at our Europcar hire location map to find the best car hire near you.

• Does Europcar have a car hire location at the airport: Brandenburg airport (BER)?

  Yes

• Does Europcar offer shuttle or airport pick-up services from Brandenburg airport (BER)?

  No (according to our data)