10.0
Quick clean hassle freeReviewed 21 Nov 2022
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10.0
Professional and friendly staff. Easy in/out at PSC Airport, even when we returned the car before the desk opened. Clean car and everything worked as expected. Prices are high everywhere right now, but what’s the alternative when you need a car?Reviewed 23 Aug 2022
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6.0
Car was dirty. There was damage to the front right fender that went in noticed by their staff. Not wiped inside.Reviewed 28 Feb 2022
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10.0
Destiny was so great to me professional and very kindReviewed 29 Nov 2021
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10.0
Pros:Attentive, helpful, and excellent customer service.Reviewed 2 Jun 2021
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10.0
Pros:Staff was very friendly and helpful, both on pick up and drop off. Easy access, no waiting - MUCH better than other airports. Thankful Enterprise had the vehicle we requested. . . understanding that is not always the case.Cons:Not a thing.Reviewed 21 May 2019
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8.0
Cons:Back seat not so comfortableReviewed 6 Aug 2018
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8.0
Cons:As a widow having to pay $10 per day for 2nd family driver.Reviewed 22 May 2018
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9.6
Great value and easePros:Simpler than taking another flight where I have to show up to the airport early, wait on their schedule, and the drive from the airport.Cons:Nothing noted.Reviewed 29 Nov 2017
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9.2
Cons:Needed a little more direction about how to drive off with the car - there was no check out or check in in the lot.Reviewed 25 Oct 2017
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4.8
Bait and switch, be thoroughPros:The people who work at your location on 24th st were very patient with me and almost made up for what I believe is an illegal bait and switch scheme.Cons:I put in my pickup location on kayak as PSC, which is the Pasco Wa airport. I arrive at the pasco airport enterprise counter only to find out that I booked my reservation for the enterprise location 1.5 miles away (even though i put the airport in as my pickup location), and that their policy doesn't allow them shuttle people in between ocations. My options were to pay for a cab to enterprise, or pay more money for a worse vehicle than what i booked because the full size vehicles were out of stock at the airport. Convenient hey, how i put in the airport code where i want to pick it up and then get told my only options are to pay more money than what I booked. I walked to the other location, in my suit, after a flight. It was a short flight, but that doesn't make it any more comfortable for a 6'6" person. I will only be booking car rentals with enterprise and kayak in emergencies from now on because I believe they both lack integrity and don't care about the consumer.Reviewed 7 Apr 2017
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9.6
Pros:Because we have not rented a car in Pasco, we had a hard time finding the car. Once we figured that out, everything was OKCons:Pick up in Portland was kind of the same. The person in the front office didn't enter my whole name, just the first and middle name. because of that, Discover didn't recognize the name and the number, the card was blocked. I called the 800# and the Discover person resolved it immediately.Reviewed 3 Jan 2017
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