10.0
Fantastic! I loved! I rented Chrysler pacífica, it was the best recommendation from a lady at the enterprise counter in Laredo airportReviewed 2 Oct 2023
review from![kayak]()
6.0
Pros:DROP OFF SUPER EASY. PICK UP NOT AT ALL!Cons:THE LADY WHO HELPED ME SHE RAN MY CREDIT CARD TWICE AND GOT IT DECLIND AND I HAD TO WAIT ANOTHER DAY TO GET MY CAR AND FIX A BUNCH OF ERRORS WITH MY BANKReviewed 24 Jun 2020
review from![kayak]()
4.8
Pros:Rate was ok.Cons:I had a free double upgrade that I was planning on using to accommodate all my children but when I tried to use it I was told that they did not have any vehicles available. I did not get the vehicle I expected, I was not able to use my double upgrade and my family was not comfortable in the tiny carReviewed 19 Jun 2019
review from![kayak]()
10.0
Pros:All goodReviewed 23 Jan 2019
review from![kayak]()
10.0
Pros:Everything was so easy and smooth and very friendly service thanks Enterprise !Cons:No complaints!Reviewed 23 Dec 2018
review from![kayak]()
8.8
pick upPros:The look, price and comfort of the carCons:Never rented from this location and directions to the car were less than explained. Told if I get back early, the price was prorated but on return they told me "no" and asked me if I wanted to keep it for a few more hours--- uh no, and then I explained my pick up experience- they quickly gave me credit for 3 hours early return. Better drop off than pick up.Reviewed 30 May 2017
review from![kayak]()
9.6
Pros:Service was good. No problems.Cons:Line to pick up the carReviewed 14 Mar 2017
review from![kayak]()
10.0
Nicest people!Pros:Courteous and FAST service. Thanks so much.Reviewed 10 Jul 2016
review from![kayak]()
4.8
Reservation NOT confirmedPros:car was fineCons:When I showed up the pick up the car. The woman (who barely spoke english- i understand it's primarily a speaking spanish clientele at this location) was not able to pick up my reservation. (WHICH HAS ALREADY BEEN CHARGED). Instead she just made a new reservation and CHARGED ME FOR THIS NEW ONE. So now i've paid TWICE. Dealing with credit card companies right now to dispute second charges. UNBELIEVABLEReviewed 7 Jan 2016
review from![kayak]()