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8.0
Over all good experience. It was the weather that was awful- heavy rain in several spots and it extended the drive by an hour.Reviewed 20 Feb 2023
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10.0
Customer service was excellent, drop off and pick up process was very easy and price was good compared to other locations Car was very dirty when we got it, even though the sign said it was cleaned for covid. Chocolate on several seats, large pieces of food on the floor. It didn't look like it had been cleaned at all. We spent 30 minutes giving it a thorough clean before our trip. But besides this, I still gave them an excellent rating due to the pros listed above.Reviewed 8 Sep 2022
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6.0
the suv was shaking after you going 65mph l was going to exchange for another vehicle but it was saturday and they close at 2 pm so l got stuck with this shaking vehicle other than that everything was fineReviewed 14 Apr 2022
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2.0
Didn't recognize our Priceline reservation, and charged us alot more.Reviewed 5 Feb 2022
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7.9
I called Hertz first and they balked at me using a 'debit card' (they also wanted some sort of corporate card??) ... i ended up calling Enterprise and they said no problem whatsoever with using my 'debit card'... so they got the sale which was substantial.Reviewed 23 Jun 2021
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6.0
Pros:The staff was very friendly and pick up and drop off we very easy.Cons:We originally requested a Jetta or similar size vehicle because we were going out of state and were trying to save on fuel costs. When we arrived to pick the vehicle up, we were told nothing of that size was available and we were offered a Nissan SUV or a pickup truck as an "Upgrade". If you are not going to have the requested vehicle , you should inform the customer so they can decide if the "upgrade" is worth it beforehand and have an opportunity to check with another location or another company. It was not a bad experience, just would have appreciated a choice.Reviewed 5 Jun 2021
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10.0
Pros:Yes, very efficient!Reviewed 11 Jul 2020
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8.8
Pros:Staff was great car was clean.Cons:On kayak I added the Insurance for 11 dollars per day. Once I arrived at Enterprise I was told it’s 18 dollars per day. The old bait and switch, this is crappy and should not happen.Reviewed 23 Jun 2020
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9.2
Cons:Really all expectations were met but z little unnecessary haggling over quotes price vs what it became when I got tp pick up spot. All got sorted and was a fair value, just read papers before signongReviewed 12 Feb 2020
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6.4
Pros:Everyone I spoke to was helpful. They provided electronic copies of everything, so it saves paper and the environment, plus convenient. They had vehicle I requested and quickly got me in it when we arrived at the location. Drop off after trip was simple too.Cons:I scheduled a pick up at least a day in advance and waited over an hour for the ride to appear. I rented a minivan (reserved in January and got it in August) and they asked if I would switch down because they were short on vans that day. The van wasn't totally clean. Nor was I offered prepaid fuel.Reviewed 5 Aug 2019
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9.6
Pros:Staff was extremely helpful and friendly. Car was clean.Cons:I really prefer when rentals start with a full gas tank. I always end up putting more gas in than I used when I start with a partial tank.Reviewed 27 Jun 2019
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10.0
Pros:Everything went as planned and everything they told me they would do they did. No surprises along the way and no unexpected charges. People were great and things were ready on time. Could not ask for anything more.Reviewed 8 Oct 2018
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