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10.0
Had to change out a flat and the spare was in good condition. More importantly, it was so easy to get a hold of a real human being on the phone to explain my situation and tell me where to go to exchange for another car.Reviewed 11 Feb 2023
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4.0
The premium suv I reserved wasn’t so premium. A ton of air sound would come in from the windshield once I hit 45mph as if the weather strip was not properly replaced. The breaks were also very bad the vehicle should have been serviced before being rented out.Reviewed 12 Oct 2022
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10.0
Sean at enterprise was great. So was kayak app helping us get the carReviewed 25 Sep 2022
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10.0
Easy pick up at airport and rental process took less than 10 minutes. Everyone we met along the way was very nice. Car was excellent and very clean. Highly recommend.Reviewed 5 Sep 2022
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6.0
Lots of hidden fees that were not what I agreed to when I made the original reservation.Reviewed 15 Jun 2022
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10.0
Timing was rightReviewed 17 May 2022
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2.0
We were charged an extra $31 for being 3 minutes late on the drop off. Seriously? Everything else was great, including all of the people we talked with. If Corporate policy instructs a $31 charge for being 3 minutes late, we will never rent from Enterprise again.Reviewed 17 May 2022
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8.0
Space in the car was nice. It smelled like smoke, and there was a peeled orange still in the cup holder in the backReviewed 5 Apr 2022
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10.0
GoodReviewed 19 Jan 2022
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10.0
Pick up was so easy. The gentleman that was helping me was training a new team member and he was good at juggling me and the trainer. I liked being offered water and the extra cleaning measures taken in the rental.Reviewed 13 Jan 2022
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2.0
The store that I booked the car rental was closing at 11:00pm which was the time I scheduled to pick up the car. The flight was going to be late, thanks god I notice this the day before, otherwise I would have been stranded in Detroit Airport with my kids and no rental car.Reviewed 4 Dec 2021
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10.0
Great service and a free upgrade! Wonderful ride and customer service.Reviewed 14 Nov 2021
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