Book Budget hire cars in Detroit

Reviews for Budget in Detroit

Recent reviews

Traveller rating

Wonderful

13

Very Good

8

Good

2

Okay

9

Fair

4

Mediocre

0

Poor

38

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10.0

Easy. No wait. Walked in, picked up, and was on my way.Reviewed 21 Feb 2023

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2.0

I specifically reserved an AWD vehicle seeing as I arrived in Detroit at 11pm IN THE MIDDLE OF A SNOWSTORM and then had to drive 4 hrs to my final destination, however, upon arrival at the Budget office they told me IT DIDN'T MATTER BECAUSE THERE NOW WEREN'T ANY AWD VEHICLES AVAILABLE. Thus began my horrifying drive through a wintery vortex in a PRIUS!!!! Also, I called Budget customer service to change my drop off location from Detroit to Holland and they told me it would be no problem and no change in fees. Well, once I got my bill from Budget, I was charged an additional day for my rental due to the fact that the new drop-off location doesn't have cameras so they were unable to record what time I dropped off the car. I have called Budget customer service 4 times with varying levels of competency by staff (one straight up hung up on me!) but still no one has been able to process me a refund for the additional day's charge. I will never rent from Budget again.Reviewed 17 Feb 2023

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2.0

we arrived in Detroit at 10:30 pm to the budget standing spot. No bus ever came to pick us up. My daughter and i and another gentleman stood for 40 min in the cold. We stopped several other rental companies to see if they would please pick us up or call the budget company and they kept telling us one would come eventually finally after 40 minutes I pleaded with a driver to please take us. He was from Avis and took us to the Avis lot. Told us budget was closed and we rented a car from them. Thank you Avis!Reviewed 29 Jan 2023

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4.0

The truck had not been cleaned. A dirty straw felll from the passenger visor, the floors were dirty. The truck had a low oil light came on, and the dip stick was dry, so I added a quart. That should never be necessary in a rental car.Reviewed 27 Jan 2023

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10.0

super smooth at both ends!Reviewed 20 Jan 2023

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4.0

The first car budget gave me had a check engine light on for oil pressure. I was asked to take the car to garage and wait for oil change. I didn't have time and requested a new car and received one that stunk like cigarettes. At least it drove safely though. Trash in the backseat and trunk area from previous renter.Reviewed 9 Jan 2023

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6.0

Needed an extension of my rental. One day extension cost me 3x as much. I ended up paying a lot more for just one day.Reviewed 5 Nov 2022

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2.0

No signage at airport indicating where to pick up VehicleReviewed 21 Oct 2022

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2.0

Why do I have a survey from Kayak yet no receipt from Budget yet? No one was on site to see me drop the car at CMH. Did it even get checked in?Reviewed 20 Oct 2022

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10.0

Not sure what you can do about the long lines checking in to get your car.Reviewed 15 Oct 2022

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6.0

Car class I picked was not what was givenReviewed 14 Oct 2022

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10.0

I really liked the car we drove. Fun to drive, plenty of room, comfortable!Reviewed 10 Oct 2022

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• What is the most popular car hire from Budget in Detroit?

  Intermediate (Toyota RAV4 or similar) is the most frequently booked car hire type from Budget in Detroit.

• How many car hire locations does Budget have in Detroit?

  Budget has 1 hire location in Detroit. Take a look at our Budget hire location map to find the best car hire near you.

• Does Budget have a car hire location at the airport: Detroit Metropolitan Wayne County airport (DTW)?

  Yes

• Does Budget offer shuttle or airport pick-up services from Detroit Metropolitan Wayne County airport (DTW)?

  Yes