|Top route||Zagreb Franjo Tuđman to Dubrovnik|
|Top airport||Zagreb Franjo Tuđman|
My bags didn't arrive.
Everything was smooth. Staff was great. No delays. Truly wonderful and seamless
Flight was a code share of Lufthansa. Check-in, baggage drop, and flight was all with Lufthansa. Other than the flight being 30 min. delayed, it was pretty much a standard Lufthansa flight. They only offer a free water and chocolate; all other drinks and food are a la carte.
Business class is the worst business class I have ever seen. It’s worse than some American Airlines domestic coach class seats.
Never made it on Thai plane due to all the other planes being late
I was very thirsty there wasn't any air hostess passing by very weird experience
Pros: Airport staff and crew friendly.
Cons: A snack or coffee would have been nice for the early flight
Pros: The crew for all my flights were great. Great service all around.
Pros: Crew was amazing and helpful when I suddenly needed pain killers for my intense period pain!
Cons: You letting me cancel my flight because I couldn’t physically enter the country to board the plane. I will never be using kayak again.
Cons: You letting me cancel my flight because I physically couldn’t enter the country to board the plane
Pros: Premium economy is spacious and worth the money.
Cons: Better beer selection.
Pros: Extremely nice and kind stewards.
Pros: Nice people
Cons: New plane
Cons: New plane
Pros: For a short flight, the crew was very hospitable. The seats weren't too uncomfortable.
Cons: No entertainment but I can understand since it's a short flight. With that said, they could offer USB ports.
my wife was flying this plane from Zagreb to Split. my wife is late f
Pros: my wife was flying this plane from Zagreb to Split. my wife is late for the last ferry 20.30 from Split to Hvar due to the plane delay and so unplanned should stay at the hotel in split till tomorrow morning. And they'll be 3 hours late for work in the morning.
Cons: It could have left on time or explained why it left 20 minutes late
Pros: They were very welcoming, you were offered drink & snack :) Very smooth landing.
Pros: There was nothing to like with Croatian Airlines. Flight was delayed over 1 hour, many people missed connecting flights. Crew wasn't helpful in resolving issues. No entertainment. Croatian Airlines is operated like a budget airline (EasyJet, WizzAir) but they charge customers the same as a British Airways flight. Poor.
Cons: Everything. Terrible experience.
Pros: Efficient, comfortable, food was good, everything. This felt like what flying used to be. (A good thing)
Pros: Very friendly personal
Cons: Not even free soft drinks
Pros: The flight itself was inoffensive.
Cons: I was unable to select the 'fare' with a checked bag, so was planning to pay at the counter. I think the site for the airline is buggy, as it was also an ordeal by trial-and-error to try to check in online. I also could not elect to check a bag during the on line check in process, which I know is sometimes an option. When I arrived at the airport, the check in was a mess (ton of people, everyone was taking forever at the counter) and when I FINALLY arrived at the counter, I was informed that I needed to take a handwritten receipt from the check in counter, go up a floor and wind through a few corridors to find some travel agent (?) desk to pay 40 Euros for my checked bag. Which actually was 48 Euros because I needed to use a card, and was not paying by cash. After I managed to find the desk where I needed to pay, I had to wind my way back downstairs and muscle my way back into the line I had already waited in to finish the check in process. When we arrived in Split, 25% of the flight was missing their bags, which included a member of the party I was traveling with. It took an extra 30 minutes at the airport to file a missing bag claim, and another 38 hours for the bag to finally arrive. Not a great way to spend the few days we had in Split.
Cons: More comfortable seats and tv’s.
Cons: Destroyed a piece of luggage and the contents of the bag. Try handling baggage with care so you don’t destroy it and then deny the issue and refuse to reimburse for it
Cons: More leg room. Not very comfortable.
Pros: The attitude and service was perfect and the timing was on the top.
Pros: The flight was delayed resulting in a bunch of us being delayed. They reimbursed us for the cost of the flight and accommodations. An American airline would NEVER do that
Cons: making a stop in Dubrovnik and leaving the plane just so they can refuel it a nightmare. Layover in Zagreb on the way to Athens was really long On the way back from ATH to SPU, a depay of 2,5 hours happened...
Croatia Airlines offers direct flights to 31 cities in 19 different countries. Dubrovnik, Split, and Zagreb are the most popular cities covered by Croatia Airlines.
Croatia Airlines concentrates most of its flight operations in Zagreb.
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