Pros: Picking up the car and dropping off was straightforward and hassle-free. I received a thorough review of the car during pickup and clarification of any accompanying charges. Service from staff was courteous and professional.
Cons: Minor detail but while the car was detailed properly, some napkins from Subway were left in the center console top compartment. The napkins weren't dirty but the clutter was surprising for a car that should be thoroughly detailed after a rental. Also could be more transparent on miscellaneous fees such as airport taxes and drop-off.
2 May 2016
Never got The Rental
Cons: We went to go get our rental and were told that the car we wanted was not available. Extremely upset for our time being wasted
9 May 2017
Hertz Rental Canada to US
Pros: Great vehicle, great condition.....would've thought the vehicle came straight off the line! Will be choosing this place again in the future for any rentals
Cons: Can't pick out anything at all!!
17 May 2017
Pros: Fast and efficient service . Process with smooth.
Cons: Extra costs. Made reservation online and did. It know I would be charged the remainder in store.