Pros:Everything went very smooth.
Pros:Ease of pick up and drop off.
Cons:I had a problem with a 70 $ difference in the price online versus in-store. However, the nice gentleman behind the counter adjusted the price!
Pros:Tons of storage.
Cons:The van was dirty. When I called to let them know they offered to clean it but I was already home and didn't want to go back. I ended up cleaning it at home. It had chunks of mud inside the van. It looked like someone had taken the mini van off roaring. If I could give a zero for cleanliness, I would. The windshield was dirty and had chips in it. When I called they said it was from a hail storm. I get it, they can't control the storm. But they can fix the issue prior to renting out the car. Wipers were in terrible shape and there was no windshield washer fluid. Car handled poorly at highway speeds. Needs at minimum balance if not alignment. Tires are wearing abnormally and the van pulls to one side. The antenna on the radio didn't work. And despit stating it had satellite radio, it didn't. When I told the agent at return, he didn't really seem to care or want to remedy it. They did give me $50 credit for cleaning the van. I will not rent from Hertz again.
Pros:Easy to pick up and drop off. Reasonable price.
Cons:I had been promised a mini-van and got an SUV with very little leg room or cargo space.
Pros:Great friendly and efficient service!!!
Pros:Service was great! People were friendly, efficient, and so quick to get us our car. Best rental car experience we have had in a long time!
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Cons:The car we rented was not ready for pickup and was forced to rent a more expensive car in order to leave for our trip. The salesman was horrible and only wanted to up sell services. Upon our return we needed a receipt and could not get one and every time I would call they were extremely rude. I am never using this car rental company ever again and have told my company not to use their service for our corporate rentals anymore.
8.0 Very Good
Cons:was as expected
Pros:Easy process ☺️ clean car
Cons:These employees are outstanding.
Pros:Friendly. Professional. Informative. Custmer minded company that focuses on the best option for you.
Pros:Car was clean, people friendly and attentive.
Cons:Car drove terribly, and uncomfortable. Over priced, we should be charged by the rolling 24 hours not the entire day. Payed 3 days but did not have the car more than 48 hours. Also even if I had the car 72 hours it’s still not worth what I payed. And come on, $100 for insurance? Don’t tell me you don’t have insurance on your cars and I’m responsible for a brand new car. That’s just silly.
Pros:The location is convenient to me and they were ready with the car when I got there. The price was fine. Not cheap, but not outrageous. Car had cruise control.
Cons:Because this office is located in a Sears auto repair department, they don't open before 8:00 AM. You have to drop the key in a lock box (which is not a problem, but its nice to complete the transaction with a person).
Cons:Car not ready when we arrived, 20 min wait. Overcharged at Tulsa airport,