Cons: I ordered online a month in advance, I reserved a rav4 or similar. When I arrived to pick up they told me I was upgraded to a mini van. I said no thank you, they said all they have left is a mustang and a sentra. So I was forced to take a minivan. Cost me more in gas. What is the point of pre reserving a certain type of vehicle if when you get there, they give you what they have available.