Cons: There were no signs for Budget at Gare Avignon
Which made finding them difficult
We were told that a portable Wifi unit was needed and after choosing this option in was inoperable in the Area we were staying.
Where we stayed was made clear to rental agent .
Physical Maps had to be employed for the entire visit.
Making navigation of Provence very difficult.
No assistance was giving to locate Auto in parking lot
During torrential downpour. Making pick up problematic .
28 Jul 2017
Best car rental I've had in Europe
Pros: Budget at Avignon TGV, France provided superb customer service and a brand new car for my travel from southern France through Spain and back.
4 May 2017
Pros: The pick-up & drop off went smoothly & quickly.
Cons: The Fiat was smaller than the car I had reserved. It had both a automatic & standard transmission. I never figured it out. Two Frenchman tried to help me & gave up. It was a terrible car with no power.
7 Jun 2017
Dented rental was fine
Pros: Car was comfortable and the GPS system was invaluable
Cons: Return directions were not good, had a problem with the location and access
Cons: They rip you off with the insurance. Low per day rental and then they screw you really badly with the insurance -- about 4-5 times the cost of the rental.
27 Sep 2016
Couldn't have done it without the GPS
Pros: I reserved the smallest standard transmission car and upgraded to a slightly larger model with a GPS which was comfortable, easy to drive and enabled us to navigate the very small roads in little towns in France. Many roads are poorly marked with the route signs so we couldn't have traveled without the GPS. Pick up and drop off went smoothly and the taxi stand (to get a cab to take us to the riverboat in Avignon) was just outside the rental agency's door.
7 Jun 2017
Pros: nice car, easy pick up and drop off
Cons: was unfairly charged for an antennae that was already broken but undocumented on the contract.
Very nice bilingual customer service agent at train station
Pros: Helpful tips on car use, upgrade features, and travel guidance.
Cons: All good!
6 Oct 2017
Pros: The lady was very helpful and was easy to communicate with given our language differences. Once we decided to get the GPS she upgraded the car to one with GPS built in rather than using a hand held unit.