Car Rental Athens

Cons: Enterprise did not have the car at the location. That's kind of the point of a reservation.

Cons: Despite the fact i had a reservation & a confirmation number, they did NOT have a car for me. I was left with no rental at all, and enterprise did not help me find another vehicle. When I called corporate enterprise, the rep told me they oversell their cars ( much the same way the airline oversell seats). I barely even got a "sorry" for my inconvenience. Not professional or reliable.

Cons: Car had mechanical issues. Gear transitions were slow. Had to flood the engine frequently to change gear uphill.

Cons: See above

Cons: Couldn't get the car because didn't have a credit card. Just stupid of the company.

Cons: The rate quoted at the car rental counter was not he same rate quoted by Kayak. When I told the reservation personnel of the difference, they told me it was additional taxes and fees. I then pulled out the reservation provided through Kayak and showed the representative that my quote included all taxes and fees. She adjusted the rate, but had I not been watching closely, I would have been over charged. Makes me wonder how often they actually overcharge their customers.

Cons: In both locations you were poorly staffed, one person to be exact. We were constantly interrupted by that person having to answer the phone while trying to wait on me. It made picking up and dropping off a real chore! I felt sorry for both employees as it was clearly not THEIR fault.

Cons: Where I have to clean/vacuum the car before turning it in

Cons: Car had a loud vibration at 52 mph.