Athens car rentals

Cons: The rate quoted at the car rental counter was not he same rate quoted by Kayak. When I told the reservation personnel of the difference, they told me it was additional taxes and fees. I then pulled out the reservation provided through Kayak and showed the representative that my quote included all taxes and fees. She adjusted the rate, but had I not been watching closely, I would have been over charged. Makes me wonder how often they actually overcharge their customers.

Cons: In both locations you were poorly staffed, one person to be exact. We were constantly interrupted by that person having to answer the phone while trying to wait on me. It made picking up and dropping off a real chore! I felt sorry for both employees as it was clearly not THEIR fault.

Cons: It reeked horribly of smoke.

Cons: Upon arriving to pick up my vehicle, there were none available and I was told that it was possible I wouldn’t get a car which could have resulted in a disaster for my trip. Luckily enough cars were returned on time for me to get mine.

Cons: Enterprise did not have the car at the location. That's kind of the point of a reservation.

Cons: Despite the fact i had a reservation & a confirmation number, they did NOT have a car for me. I was left with no rental at all, and enterprise did not help me find another vehicle. When I called corporate enterprise, the rep told me they oversell their cars ( much the same way the airline oversell seats). I barely even got a "sorry" for my inconvenience. Not professional or reliable.

Cons: One location has weird hours and was closed when I went to pick up outgoing car. No options to upgrade. Other location said come 15 min before close. Couldn’t guarantee car even tho other location was closed and no cars on lot anyway.

Cons: N/A

Cons: Car had mechanical issues. Gear transitions were slow. Had to flood the engine frequently to change gear uphill.

Cons: See above

Cons: Couldn't get the car because didn't have a credit card. Just stupid of the company.

Cons: Nothing bad. Great experience!

Cons: Where I have to clean/vacuum the car before turning it in

Cons: Car had a loud vibration at 52 mph.

Cons: The car smelled like a joke and wasn't cleaned out properly. There were old rental agreements in the glovebox

Cons: My dad works for the company and he told me I wouldn’t need to have the $200 hold on my bank account. But they refused to wave the fee. Iv been renting cars for a while with other companies and not had this issue. I’m an actress, comedian and was going to A set. My fiancé and I only have one vehicle. We where trying to make sure he could do what he needed for his job so I could do what I needed for mine. And I wasn’t willing to have $200 held. Although Iv been in the entertainment business my whole life I stepped away for a little while for my other career (Holistic practitioner, Ayurvedic practitioner, life coach, medical massage). Now back Iv been making a strong name for myself in entertainment. Iv been casted in a major film project as well as commercials, modeling gigs and will even be at performing at an award ceremony next year. Iv never had any car rental company charge my card due to damages or whatever. I even asked if they spoke to my dad who works with Hertz, ( hesworked for hertz for 7 years) and got his card for the security. They wouldnt help. Nor suggest a solution. It was ether let them hold my money For unforeseen incidences or figure something else out. So I cancelled my rental and had to cancelthe insurance I purchased just for that one day. You guys need to figure out a better way to rent out vehicles to people who chose not to have a credit card. Maybe another type of insurance that's $30 to cover those types of cases. Something to help people like me who are trust worthy, no credit card, not wanting a $200 hold that won't fall off for 18 days....... And yes it is held for that long. I know cause IV had to do it before. Have a happy holiday and stay blessed. Lauren PS. I won't ever try to use your rentals again nor will I suggest it to my network of people. I just want to rent from you guys cause my dad works there and wanted to stay in the family. But I won't make that mistake again.