6.0
Pros: Excellent pick up location in Tel Aviv city center as it was right next to the hotel we were staying at. With $39.50 usd more, we were allowed to return the vehicle at TLV. Rental price is reasonable. Cons: They required an official letter from CC company if you want to decline the insurance. Huge inconvenience to travellers as we weren’t advised of this at the time of booking. Unable to collect Aeroplan miles at this location. Provided my British Airways # instead. Points haven’t shown on account yet but it has only been a few days. Rental cars are not allowed to cross the border to Jordan. Vehicle was rundown. It was not cleaned interior or exterior. Chips here and there.Reviewed 20 Jan 2023
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2.0
Way too much money for renting a car one day. Having a 250 km limit sucks you can’t travel where you want without going over it is very stupid.Reviewed 13 Jul 2022
review from![kayak]()
1.9
The Reservation that we received from Kayak / Priceline for Dollar Rent A Car had the wrong car rental location information at Tel Aviv's Ben Gurion Airport. It took more than 30 minutes to get to the correct location. They moved from one terminal to another and are now sharing with Hertz. Once we found the correct location, it took more than 45 minutes to get the car. The price we signed up for didn't include the required insurance. I was shocked to find out that the cost for the 1 week rental went from $505.28 to $925.47. That's almost double the price. We had no choice as there were no other cars available. This was classic Bait & Switch......Really horribleReviewed 16 Aug 2021
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2.0
Cons:They don't tell you that the car cannot be driven in the Palestinian territories!! That means that Bethlehem in upper Gallilee is off-limits. Dishonesty from the topReviewed 31 Jan 2020
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4.8
Pros:The car was in good conditions.Cons:Pick-up and drop-off was a horrible experience. The place is a mess, the service is horrible.Reviewed 3 Oct 2019
review from![kayak]()
8.0
Pros:staff friendly, good value, great location in Tel AvivReviewed 29 Sep 2019
review from![kayak]()
2.0
Cons:When we arrived at car rental I had to wait for a car that was much larger in size than I wanted. They weren't clear about any extra per mile fee or refill costs so I couldn't find put what to expect. They also told.me the wrong return time in Jerusalem so I ended up returning the car 20 minutes early without refilling the tank. There were also no signs in Jerusalem at the street level directing me where to find the lot for returning the car. I was luck that I didn't get a ticket for parking on the side of the street to run inside to find out where the lot entry was located.Reviewed 28 Sep 2019
review from![momondo-kyk-wl]()
6.4
Cons:The queue was very long plus the website never notified me about the mandatory fee for insurance. If it is mandatory why dont they add it to the price?Reviewed 15 Sep 2019
review from![kayak]()
9.6
Cons:It would be nice to receive a car that doesn't have hundreds of scratched and dentsReviewed 28 May 2019
review from![kayak]()
6.4
Cons:To few KMs per rental, ended up paying 50% moreReviewed 20 May 2019
review from![kayak]()
6.0
Car was okCons:Car was FILTHY inside and had many little scratches outsideReviewed 24 Oct 2018
review from![kayak]()
2.0
Filthy car and terrible servicePros:There was absolutely nothing to like about the service or the car - Budget should be embarrassed and appalled that one of its locations would send out a car as they did.Cons:The employees don’t care at all about the customer - they cared more about closing up shop and going home than doing what was right which is simply giving me a clean car. My car was filthy - stains all over the seats - dirt all over the dashboard, used floss and dirty ear plugs left from last renter and garbage in main console. They didn’t even attempt to clean it or make it right.Reviewed 12 Oct 2018
review from![kayak]()