10.0
Checkout process was quick and easy. Good selection of vehicles to meet my needs.Reviewed 17 Oct 2022
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10.0
Super friendly staff! Free upgrade, great price, convenient location...would definitely use them again!Reviewed 27 Sep 2022
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10.0
Pros:Staff was super friendly.Cons:I thought I was booking at the airport, but the reservation was for an off site location. Luckily the great staff was able to move the reservation to the airport location. So it all worked out.Reviewed 21 May 2021
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10.0
Pros:Friendly and helpful staff.Cons:Vehicle was new and clean but it did have a bag from a previous renter that hadn’t been removed.Reviewed 26 Apr 2021
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10.0
Pros:YesReviewed 1 Mar 2021
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2.0
Cons:Reserved a van for my family. They did not have one and simply said sorry and wanted to be sure I canceled my reservation. Gee, thanks.Reviewed 3 Aug 2020
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9.2
Pros:Understaffed but still short wait Gave me a much larger SUVCons:Only one person covering return both inspections and paperworkReviewed 11 Oct 2019
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5.6
Pros:You allowed me to book a pickup/drop off time that was at the end of that location’s normal working hours. They changed my pickup and drop off location. To the airport. The airport location completely changed my reserved vehicle type to something “not similar” and less fuel efficient.Cons:Fulfill any one of the promises made in the reservation... changed pickup location, wrong car type, changed drop off location. Clerk was rather rude when I asked why I couldn’t have what I reserved.Reviewed 15 Aug 2019
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4.0
Pros:The lady at the desk was nice but I was very unhappyCons:This is the second time that Budget has not had the car I requested. I was going to see my 95 yr old dad. I ordered a family type car. The did not have one. I was offered a Jeep Cheroke or a Pickup truck. I told them my dad could not get in or out. So I ended up with a Dodge Charger. Not what I wantReviewed 2 Aug 2019
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9.2
Cons:Desk staff at initial pickup unprofessional and immature, seemed somewhat poorly trained. Maybe they were training a new team member?Reviewed 16 Jul 2019
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2.0
Pros:The car that smelled like horse poop and they wouldn’t even change itCons:Everything including the personnel that needs to be retrained againReviewed 23 Jun 2019
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10.0
Quick and easy for a changePros:Quick service and no hidden fees or final bill changesCons:NothingReviewed 22 Oct 2018
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