3.9
I specifically paid more for a VW Jetta, got a Ford Ecosport instead, arrived a little early, got charged for an entire day extra. Not worth it. I will never use Avis again.Reviewed 14 Jul 2021
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10.0
AVIS service was efficient and did not disappoint!Pros:The vehicle, a Pacifica mini-van, was clean and ready to go! Early morning car droff-off was equally easy.Reviewed 17 Apr 2018
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9.2
Clerk at pick upCons:The man on duty when I picked the car up needs customer service training. He was obnoxious and condescending. He blamed the company for multiple errors which is not impressive. In my opinion he should not deal with public But other than him, my car, the simplicity of reservations and drop off clerk were all fantastic!!! I come home twice a year. I will rent here again.Reviewed 26 Jul 2017
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10.0
Pros:Well maintained car with less than 5000 miles. Exceptionally clean!Reviewed 18 Apr 2016
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