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Pros: The crew was ok, the seats just needed to recline a bit more

Cons: The crew gave the passenger across from me at least 4 glasses of liquor and he got drunk. This was an evening flight, the passenger was loud and I couldn't close my eyes and sleep

Cons: Crew seemed to have an attitude when asked questions

Pros: No delays

Cons: Crew seemed to have an attitude when asked questions

Pros: Check in crew

Cons: Be on time

Cons: More available for information and resolve situation to passenger lost her connections

Cons: The flight was delayed 55 minutes and lost connection to Panama

Pros: The seat was very comfortable

Pros: Nada

Cons: El vuelo me dejo en bogota

Pros: The flight crew was helpful.

Cons: Accommodation could have been better for those who had connecting flights. It messed up completely our working schedule. Very disappointing....

Cons: Lost baggage

Pros: Nothing. I missed the flight because the airline arrived late on my previous flight.

Cons: If Avianca were more seriously onetime, I would have not missed the flight.

Pros: Crew was nice and friendly.

Cons: The plane was delayed and I missed my connection

Cons: Food was undeserving for a 6 hour flight. One hour late with no previous warning and inflexible luggage policy.

Cons: 3h delay

Cons: Fue un avión no adaptado a nuestros tiempos, sin entretenimiento a bordo, ni siquiera tenía para conectar el celular. Un servicio low cost.

Pros: I was never notified that my flight had been changed to an Aerolíneas Argentinas flight that departed an hour and a half later. I completed my web check in the night before and no change was mentioned.

Cons: Improved communication with travelers in order to plan accordingly.

Cons: Massive delays, terrible customer service

Cons: Flight delayed four hours. Missed connection. Stuck in El Salvador overnight. Informed that A representative from Avianca would meet me at the airport to take me and others to a pre-arranged hotel. Immigration will not let me pass to baggage until the Avianca representative arrives. Still waiting.

Pros: The crew and entertainment

Cons: The food was small and laughable

Pros: crew was wonderful but we sat on the runway the whole day and then they cancelled the flight

Pros: Good timing and safe plane

Cons: Movies coludidos be better, to much oldies. Food coludidos be improve.

Cons: A lot of hassle. Both morning flights delayed. Missed connection. Causing a lot of problems for things booked at final destination.

Pros: On time

Cons: When they were giving safety instructions we couldn’t see the videos. I’m glad nothing happened. They manage to fix the issue with the entertainment after dinner.