Mini |
Economy |
Compact |
Intermediate |
Standard |
Full-size |
Luxury |
Minivan |
Passenger van |
SUV |
Commercial |
Pick-up truck |
2 locations in Arlington
Filters
Reviews
2.0 Poor
Dec 2021
2.0 Poor
Dec 2021
2.0 Poor
May 2021
Pros:
I liked that I was able to rent a car.Cons:
1. More employees at the Southside location. 1a. - each time I went there was only one and they could seldom be found) 2. Ensure vehicles are in good working order before offering them to be rented: 2a - the car I reserved couldn’t be rented out due to an oil change being > 1,000 mi overdue 3. Offer free transportation between the Southside and Atlantic locations or simply close the Southside store, it is a nightmare 3a. - the attendant at Southside was unable to provide me with a ride to the Atlantic store after learning that my car couldn’t be rented due to the oil change issue. At the very least, reimbursement for Uber/Lyft ride charges incurred due to Hertz negligence needs to be in place. 4. Better communication and customer service between the stores 4a. - I asked the Southside store to call the Atlantic store to ensure they had the car I needed ready to go so I was not delayed longer. When I got there, there was no car ready and it took 30 min before I was helped. Beyond that, once I was finally helped, I was told the car was going to be washed then I’m good to go; however, another 20/30 min goes by and I’m still waiting - are they repainting the entire vehicle while I wait?? Finally someone working on the desk asks the car washed if they got my car to wash and they did not - at this point they were finally given the keys to even wash it 5. Policy change: wash cars immediately after they are returned and don’t have customers wait for 20-60min for their car to be washed. Washing them right before the rental is given is wasteful to my time as the customer and does not fall in line with my expectations as to what time I will actually have my car (eg adjusted reservation time). If a car has been sitting for a while and is noticibly dirty l, explain to the customer that we wash cars upon return to expedite their user end experience but that it had been sitting for a bit and needs a quick wash. 6 - Easier means for reporting negligent behavior on the Hertz website. Why not a “file a complaint” hyperlink that emails that department?4.0 Mediocre
Apr 2021
Cons:
The smelled of smoke Flight got changed and it was very difficult to get reimbursed. Had to pay four times as much to rebooked a smaller car.2.0 Poor
Mar 2021
Pros:
Staff is rude and unable to tell me the day before my reservation if they would have a vehicle. Use EnterpriseCons:
Competent staff to verify vehicle availability for my reservation. If I make a reservation my plans depend on that vehicle. Felt like a real life Seinfeld episode.2.0 Poor
Feb 2021
Pros:
The staff tried to help me and they were friendly but I was upset. And the rental was clean.Cons:
The staff tried to help me. When I first started to book the rental the pick-up place was suppose to be the Jacksonville Airport. When I flew in, they told me the car I booked was not at the airport. So I spent 2 hours at the airport on the phone with EVERYONE trying to get the car transferred to the airport so I could pick it up there. And they said I would have to pay another $290 to get a car at the airport on top of the $113 I already paid. Also, I did not receive any notice there was a $200 deposit at time of pick-up or that I would have taxes to pay when I brought the car back. I will never book through Kayak.com again. Hertz policies or whatever when working with kayak is just really TERRIBLE.One location in Arlington
Filters
Reviews
10.0 Wonderful
Oct 2022
10.0 Wonderful
Sep 2019
Pros:
The staff was friendly. Car was ready. I was in and out in under 5 minutes. Both pick up and return. Car was clean. Great value. I only rent with budget2.0 Poor
Aug 2019
Pros:
NothingCons:
Respectful and got me the vehicle I booked3.2 Poor
Sep 2017
Pros:
The make and model of the car is what I had requested.Cons:
1. The owner is rude and obnoxious. 2. Did not have the car ready per contract. 3. The car was dirty -- a safety risk because the mirrors were dirty. I had to have it washed so that I could drive. 4. He said and I quote him, "You sneaked an expensive car. I don't let people rent this car for local driving". I think Budget should carefully monitor and reexamine the process and procedures employed by this owner at 10246 Atlantic Blvd, JACKSONVILLE, FL 32211.8.4 Very Good
May 2017
Pros:
It was a good value.Cons:
The rate sheet total was different than what was initially on the rental. The customer service couldn't explain the charges.10.0 Wonderful
Jan 2017
Pros:
Good car and good customer service.One location in Arlington
Filters
Reviews
5.6 Fair
Apr 2018
Pros:
Jacksonville location was helpful, but Avis customer servile not!Cons:
Avis customer representatives are NOT helpful at ALL! End up paying more and it took a lot of time to call them again and again.2.0 Poor
Apr 2022
10.0 Wonderful
Dec 2021
10.0 Wonderful
Nov 2021
5.9 Fair
Sep 2021
5 locations in Arlington
Filters
Reviews
2.0 Poor
Apr 2020
Cons:
Employees2.0 Poor
Aug 2019
Pros:
nothingCons:
have the actual car that i wanted and you confirmed was there2.0 Poor
Apr 2017
Cons:
I was not able to rent the car because They would not accept my Debit card as payment. I am requesting a full refund for the online reservation. It was not stated online that I would need a major credit card.8.0 Very Good
Apr 2017
Pros:
Excellent carCons:
I did not know there was on site rental at the Jacksonville Airport when I booked the rental so I was charged extra to pick up and drop off the car at the airport which was not the quoted price. Just wished it was more clear when I booked it. Other than that it was a positive experience.9.2 Wonderful
Oct 2016
Pros:
just about everyCons:
just about nothing8.0 Very Good
Jan 2023
One location in Arlington
Most popular agency | Budget |
---|---|
Most popular car type | SUV |
Average price | ₹ 5,236/day |
Good deal | ₹ 4,619/day |
On average a car hire in Arlington costs ₹ 5,236 per day.
Yes. Based on our information, DOLLAR in Northside is the cheapest car hire location in Jacksonville. It is located at 2400 Yankee Clipper Drive.
Based on ratings and reviews from real users on KAYAK, the best car hire in Arlington is BUDGET (8.1, 12 reviews).
Take a look at our extensive car hire location map to find the best car hire deals near you.
SUV is the most frequently booked hire car type in Arlington.
A SUV car hire in Arlington costs ₹ 5,306 per day, on average.
On average a hire car in Arlington costs ₹ 36,653 per week (₹ 5,236 per day).
On average a hire car in Arlington costs ₹ 157,083 per month (₹ 5,236 per day).