My experience with Scoot is very good. Will have no issue flying with Scoot again.
My experience with Scoot is very good. Will have no issue flying with Scoot again.
Good flight. Fiod was ready a bit late hence a hurry to finish before landing. Excellent crew and service
Excellent meal served with real utensils, cardboard served hot meals instead of plastic utensils and plastic covers. Quick service, friendly and accommodating stewards.
Awesome as always. I wish though the cabin for premium was upgraded.... Same old sane old :(
They made me check my carry on even though there was room We un boarded in a strange way but overall it was good
Seating cramped; close to toilet, foul smelling and noisy, very unhygienic and disease risk Free and paid Wi-Fi NOT accessible at all - misleading advertising Very expensive sunglasses disappeared from back seat pouch. Coffee disgusting and cold
The premium economy seats were not that great. It could have been more premium than economy seats.
A pc of cake or biscuit at least. The airport was like a maze need to take another bus to the main terminal to immigration.
They close their counter so early. I had internet issues so I couldn’t check In online . I would have made the flight but their counter was closed 5 minutes before we arrived. No way of contacting them even though I had the confirmation number and tried to check in the night before on someone else’s phone. I tried calling their customer service with no pick up. Horrible experience, I’m very unhappy with them. I hope to never fly with them ever again. It costed me almost $900.
Transfer within the same terminal and lots of facilities at the airport.
Initial flight was cancelled so moved to an alternative flight. As a result, stuck in a middle seat. Flight then place in holding pattern prior to landing resulting in a very late trip home.
Following a marathon flight riddled by delays and changes from Santiago, Chile, my flight to Melbourne from Sydney was on schedule but I was transferred to the next flight. The reason by ticketing and the floor manager was I missed the entry to flight by one minute! That's right, the emphasised that if I was 1 minute earlier I would be on the flight. I asked what was the point them emphasising 1minute overdue and how that helped me or the situation. They didn't care at all. Replying that if it was one minute earlier they would've done something and smirking delivering the information. Australian's do call Australia home, Qantas calls Australian's suckers.
1) crackly headphone jack 2) one of the emergency seats recline. Usually second row does. But in this case neither did 3) food was scrambled eggs or fruit. 4) fruit should not be the option to eggs 5)miserable unpleasant crew not a smile. Thought that was a virgin thing
Business lounge in Melbourne mediocre. Look at Emirates or Qatar, Qantas! Great friendly crew. Food was good but Emirates is a level above. Business seat good. But can’t compare to Qatar. Main reason for booking Qantas is loyalty and terrific connection via Perth to LHR.
The service and smooth landing. Food was delicious and the staff was friendly. We arrived earlier than scheduled.
Wonderful crew, good food. Absolutely loved the wine spritz and wish I could buy it!
Enjoyed the new possibilities of in flight entertainment. Been awhile since I've flown, and that was a nice surprise. Being able to pick from such a variety was personalized and welcomed.
The crew were amazing - A great job. They made me feel special and valued.
I was in premium economy. My seat didn’t recline much - it was broken. My phone charger didn’t work.
Everything as good as can be if one flies economy bit not enough toilets!! People were queuing during the whole flight - there are really not enough toilets!!!
We had a 3 hrs delay and they offer McDonalds pineapple pay. They charged us for extra grs of luggage and the experience was not good
Thai Air Asia no longer has customer support that you can call and talk to. All support is done by chat bot or self help websites. This can be a major issue if you have a problem and it bit us so we can’t recommend nor will we book with them again unless as a last resort.
No way to talk to support. Is all online self help or chat bot. Now way to speak to a person and the automated options are useless.
Airline cancelled our flight purchased through kiwi.com 2 months before travel and to date has inly refunded half of our paid ticket price.
Crew was nice, boarding efficient. VERY cramped seating. I'm a 5 ' 10'' slim woman and my knees were up against the seat in front of me and my arms were against the arm rests. There are no services, not even water, and they only take local currency and I didn't yet have Thai baht ( flying from Indonesia and no rupiah left). I won't choose to fly with this line again.
Good, no mini-tv's, no food unless you pay, good overall experience.
ได้นั่งรถไปขึ้นเครื่อง แอบเสียใจอยู่ พอขึ้นไปถึง มีคนมานั่งในที่นั่งเราอีก ไม่รู้เจ้าหน้าที่บนเครื่องไปแนะนำผู้โดยสารท่านอื่นยังไง เขาเข้าใจผิดว่าที่นั่ง C คือข้างหน้าต่าง และเที่ยวบินนี้ ดีเลย์แล้วดีเลย์อีก จากทุ่มสองทุ่ม ดีเลย์ไปถึงห้าทุ่มกันเลยทีเดียว ถ้ามีไฟลท์ต่อกันนี่คงไม่รอดแน่นอน
CNX is a filthy, poorly kept airport. I have heard that Thailand plans to build another airport in San Kampaeng area, so perhaps they are just letting this one go. But it makes every airline look badly to offer their service in such a poorly organized "dump". Sorry to say this, but that's what it's like. At least the AirAsia flight which I took was on time! I appreciate that.
Air Asia will be my choice of airline when I fly to Asia every 6 to 8 weeks. Thank you for your good service.
I really like air Asia. The flights are running very professionally and both of my flights this last time got in early. Planes were clean. The staff was very professional and helpful. I understand they were supposed to be a budget airline but they don’t act like they’re a budget airline.