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FAQs about flying with THAI Smile

  • What is THAI Smile's carry-on size allowance?

    On board THAI Smile flights, cabin baggage should not exceed 56x45x25cm. If your hand luggage is bigger, the THAI Smile assistance team will most likely ask you to pay extra for checked luggage.

  • How does KAYAK find such low prices on THAI Smile flights?

    KAYAK is a travel search engine, meaning that we continuously look across the web to find the best deals for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from all airlines, including THAI Smile.

  • Is THAI Smile part of an airline alliance?

    No, THAI Smile is not part of an airline alliance.

THAI Smile customer reviews

Very GoodBased on 89 verified guest reviews

Traveller rating:
Sort by:
6.0 Okay
Cons:An hour delay for no expressed reason is not acceptable.
10.0 Wonderful
Pros:The ladies are so kind...unlike many American airlines! Very nice flight!
10.0 Wonderful
Pros:Awesome service, great staff, amazing trip
9.0 Wonderful
Pros:Aircraft size was big for short haul
Cons:Not much to dislike
10.0 Wonderful
Pros:Great service
7.6 Good
Pros:Quick flight
Cons:40 minute delay
8.6 Very Good
Pros:Easy to book, travel and get around with.
Cons:The on board snack isn’t great.
10.0 Wonderful
10.0 Wonderful
Pros:Great service, very amicable staff, excellent plane
10.0 Wonderful
Pros:Such an amazing experience! From start to finish!

THAI Smile flight status

Sat 4/13

THAI Smile route map – Which destinations does THAI Smile fly to?

Find out which destinations you can fly to direct with THAI Smile by entering your departure airport. If you want to know whether THAI Smile flies a certain route, enter both the departure and destination airport before hitting search.
Sat 4/13

All THAI Smile flight routes

Flight no.Departure airportArrival AirportDurationSunMonTueWedThuFriSat

THAI Smile contact information

Overview of THAI Smile

As this airline is primarily based in Thailand, a majority of its flights are domestic. However, the company has been adding to its list of international flight paths, making it possible for passengers to travel to other countries in Asia, such as China, Hong Kong, India, and Malaysia.

Although THAI Smile has not made any codeshare agreements with other companies, it is a member of Star Alliance. Star Alliance is the world’s largest airline organization and is headquartered in Germany, with some of its additional members including Asiana Airlines and Air India. The company is also a subsidiary of Thai Airways.

THAI Smile offers two travel classes for passengers to choose from, known as Economy and Premium. If you purchase an Economy ticket, you will have access to benefits like drinks, snacks, in-flight entertainment, and the option of bringing a carry-on bag for free. For those that will be flying Premium, you will be given perks such as a larger seat that provides additional legroom and priority boarding.

This company has a fleet that is composed of 20 different planes, many of which are Airbus. For short to medium-range flights, the Airbus A320-200 is the aircraft that is used the most often, as it can fit almost 175 passengers and has a comfortable seating arrangement. However, out of all of the different types of planes that the airline employs, the Airbus A320-200SL is the one that is used the most frequently, because it can fit approximately 160 passengers and has an impressive flying range.

THAI Smile information


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Flight status, cancellation, and delay data provided by Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.